4 of 4 VoIP Jobs in the West Midlands

skills Understanding of cyber security best practices Desirable Skills Experience working within an MSP environment Knowledge of Microsoft Intune and Entra ID Experience with VoIP systems Knowledge of Halo PSA ticketing systems Knowledge of Hudu Documentation Understanding of backup and disaster recovery solutions Exposure to networking hardware such as switches ...

technical documentation on system installation and support procedures.? Providing customer training? Working closely with the service delivery and project teams. Skills Required: Understanding of VoIP, SIP, RTP, TCP & UDP protocols, Layer 2 and 3 routing, VLANs, QoS DNS, DHCP, LANs & WANs and familiarity with using diagnostics tools such as Wireshark. ...

brings both energy and expertise to the table. Proven B2B sales experience within the telecoms or IT connectivity sector. Strong product knowledge across VoIP, SIP, broadband, and mobile solutions. Excellent communication, negotiation, and presentation skills. A proactive, hunter-style approach with a passion for winning new business. Experience managing pipelines ...

/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support ...