12 of 12 VoIP Jobs in the East Midlands

ITIL, service levels, or ticket-based support · Experience supporting customers in a busy environment · Basic awareness of Cyber Security/Cyber Essentials · Exposure to VoIP, PBX, SIP, or Teams Phone · Exposure to Microsoft Remote Desktop Services or other server technologies Professional Requirements · Clear written and spoken English · A friendly, patient ...

technical documentation on system installation and support procedures. Providing customer training Working closely with the service delivery and project teams. Skills Required: Understanding of VoIP, SIP, RTP, TCP & UDP protocols, Layer 2 and 3 routing, VLANs, QoS DNS, DHCP, LANs & WANs and familiarity with using diagnostics tools such as Wireshark. ...

driving licence Desirable Skills Neo4J Graph Database experience Cloud technologies with a focus on security and resilience Linux/Ubuntu administration Active Directory management VoIP, IP camera and communications systems IoT technologies including MQTT and LoRaWAN Hardware support covering servers, desktops, laptops and mobile devices Delivering technical training ...

driving licence Desirable Skills Neo4J Graph Database experience Cloud technologies with a focus on security and resilience Linux/Ubuntu administration Active Directory management VoIP, IP camera and communications systems IoT technologies including MQTT and LoRaWAN Hardware support covering servers, desktops, laptops and mobile devices Delivering technical training ...

against SLAs, challenging tickets closed before they're fixed and spotting recurring weaknesses early Owning user access and systems control across Microsoft 365, the VoIP telephone system and other platforms, including 2FA Administering core platforms such as Microsoft 365 and managing licence and SaaS spend to find real cost savings ...

against SLAs, challenging tickets closed before they're fixed and spotting recurring weaknesses early Owning user access and systems control across Microsoft 365, the VoIP telephone system and other platforms, including 2FA Administering core platforms such as Microsoft 365 and managing licence and SaaS spend to find real cost savings ...

digital marketing function and drive B2B lead generation across digital, brand/product marketing, paid social, email and content. Our client operates across VoIP, business broadband, cloud communications and emerging AI technology, including AI-powered phone systems and voice agents. What you'll do Own and deliver the overall digital ...

hardware, software, and peripherals. Network Troubleshooting: Manage network-related issues, including connectivity, access point, switches, routers, and configuration. Telephony System Support: Resolve issues with VoIP systems and associated connectivity. Audio-Visual System Support: Address problems in Teams Meeting Room environments and Content Management Systems (CMS). First-Line Team Support ...

networking protocols and OSI model Ability to learn and adapt to new technologies, frameworks and research areas Highly Desirable experience Deep working understanding of VoIP/SIP/RTP/RTSP/TCP/UDP Working knowledge of modern mobile network topologies and architecture Experience developing with ...

hardware, software and networking problems. Support Windows, Active Directory and Group Policy. Manage Microsoft 365, Azure, Entra ID and Intune. Support networks, Wi-Fi, VoIP and Microsoft Teams. Provide occasional onsite support. Work with 1st and 3rd line teams to resolve complex issues. Participate in a rotating out-of-hours … Requirements Previous 2nd Line Support experience. Strong Windows and troubleshooting skills. Experience with Active Directory, Microsoft 365 and networking. Azure, Entra ID, Intune and VoIP experience is desirable. Good communication and customer service skills. Relevant IT certifications are an advantage. Benefits Competitive salary. Flexible Working Arrangements 22 days holiday + ...

Helpdesk Technician - Level 3 will include: Acting as the primary third-line escalation point for complex, sensitive, and high-priority incidents across IT and VoIP systems, taking full ownership through to resolution. Diagnosing and resolving advanced technical issues across Windows Server, Microsoft 365, Entra ID, networking, security, and endpoint management … backup and disaster recovery solutions. Excellent diagnostic and analytical capabilities with a calm, logical approach to resolving high-pressure technical incidents. Desirable exposure to VoIP telephony platforms such as 3CX, PowerShell scripting for automation, or relevant certifications such as Microsoft MD-102, MS-102, or AZ-104. THE BENEFITS ...

/software interaction. RTOS development, particularly Zephyr. Device driver development and debugging. Networking & Communications IP networking and network-connected embedded devices. Voice over IP (VoIP) technologies. SIP, TLS and Secure Real-time Transport Protocol (SRTP). Development of embedded network services and communications protocols. Software Defined Radio (SDR) concepts ...