Unified Communications Technician
- Hiring Organisation
- Jackson Hogg
- Location
- Team Valley, Gateshead, Tyne and Wear, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 per annum
data solutions for business customers, combining hands-on installations with remote technical support and fault resolution. What You'll Be Doing Installing and configuring VoIP and hosted voice systems Supporting broadband, fibre, leased line and connectivity services Providing 1st and 2nd line technical assistance Troubleshooting network, telephony and hardware issues … suppliers and carriers to resolve service faults Supporting project delivery and customer onboarding activities Maintaining accurate technical documentation and ticket updates Essential Skills Telecoms, VoIP or Unified Communications experience Strong fault-finding and troubleshooting abilities Knowledge of connectivity technologies and business communications Excellent customer service skills Ability to manage support ...