IT Helpdesk Support Technician
- Hiring Organisation
- Jackson Hogg
- Location
- North Shields, Tyne and Wear, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £30,000 per annum
Support Microsoft Office 365, Windows OS and general desktop environments Troubleshoot basic networking issues (AD, TCP/IP, Wi-Fi, printers) Support telephony/VOIP Escalate issues to senior technicians or third-party providers when required Maintain excellent customer service and SLA's. Skills & Experience At least 1–3 years ...