Voice Engineer
Southampton, Hampshire, United Kingdom
NICE
us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Voice Engineer ensures the overall operability of the NICE voice network. This position is responsible for ensuring that the voice & VoIP infrastructure … is functioning properly, reliably, efficiently and ensuring customer traffic/services are provisioned and maintained effectively. Because this is both a traditional voice and VoIP position, we are looking for skills that also include basic data networking. The main duties for this position are: Troubleshooting, Maintenance, Growth of the … voice network Building/Installing new customers Perform/Receive escalations from other teams Streamlining the current processes so that we can continue to scale This person must have impeccable customer skills and must demonstrate the ability to work independently and deliver quality results in a highly dynamic environment More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: