Voice Engineer
Southampton, Hampshire, United Kingdom
NICE
And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Voice Engineer ensures the overall operability of the NICE voice network. This position is responsible for ensuring that the voice & VoIP infrastructure is functioning properly, reliably, efficiently … and ensuring customer traffic/services are provisioned and maintained effectively. Because this is both a traditional voice and VoIP position, we are looking for skills that also include basic data networking. The main duties for this position are: Troubleshooting, Maintenance, Growth of the voice network Building/Installing new customers Perform/Receive escalations from other teams … ability to work independently and deliver quality results in a highly dynamic environment, both individually and as part of a global team. How will you have an impact? Lead Voice infrastructure projects, serving as the Subject Matter Expert. Act as the lead Voice/Telephony resource for Sales, Operations, Product, and other teams. Collaborate with colleagues, customers, vendors More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: