3 of 3 Voice Engineer Jobs in the North of England

industry experience, we are committed to upholding the highest ethical and professional standards to our partners and clients alike. Overview of Job Function The Engineering team seeks an experienced engineer to add to our client's high-performance team. This position is responsible for the maintenance, development, and configuration of the bank's voice recording (Verint Workforce Management … or similar planning around change control. Lead Patch Management Activities Outside of working hours (Overtime applies). Minimum Requirements 5+ years' experience in the field of software engineering on Voice Recording products ranging from 8.9, NIM, NTR, Fusion/Compass, Verint Recording, Verba Recording, Redbox. Level 3 Support knowledge within the Verint Workforce Management platform (V.15). Experience with More ❯

Voice Engineer Leeds (Hybrid - 2 days on site) A well-established technology services provider is looking to expand its Delivery Team with the addition of a Voice Services Technician. This position plays a key role in supporting the delivery of IP telephony and unified communications (UC) solutions, working closely with both internal departments and customers to ensure … smooth, accurate, and timely provisioning of services. This is a customer-facing support role involving both administrative and technical tasks across small-scale voice deployments. Working under the guidance of senior delivery and engineering teams, the successful candidate will help manage and configure systems such as cloud telephony and Microsoft-hosted collaboration services. While prior experience with platforms like … agreed service levels Using internal CRM tools (e.g., Microsoft Dynamics) to manage workflow from contract signature through to provisioning and billing Drafting and issuing customer-facing documentation, including tailored voice configuration templates and bespoke call flow diagrams Carrying out user and hardware allocation, voice platform setup, and configuration of specific requirements Using external portals to provision third-party More ❯

re more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we're expanding rapidly to bring digital automation and Gamma-powered services to … DevOps practices, tooling and a background working in such a team. What will you be doing day-to-day? Responsible for the implementation, operation, and maintenance of the core voice/UCaaS network s alongside the wider Product & Voice Operations Team whom you will also provide support to, fostering a culture of continuous improvement and knowledge sharing. Develop … and implement technical standards & best practices how we operate our core voice network infrastructure. Monitor/Respond to incidents across Gamma's Core voice/UCaaS Network. This will involve you providing technical guidance for incidents, performing mitigating actions and supporting/performing any complex change activity. What you'll need: Problem-solving skills are imperative to this More ❯