Deputy Director Head of Service Operations - DEFRA - SCS1
York, Yorkshire, United Kingdom
Manchester Digital
a leadership role within Defra's operational IT function, Group Infrastructure and Operations (GIO). The role requires demonstration of deep and wide-ranging IT leadership skills in service management and strategic direction setting of the Service Operations functions. The Head of Service Operations is responsible for the effectiveness of operational IT services and user support to ensure optimum … strategy, to remain effective whilst supporting modern service delivery approaches, including Agile and DevOps. As such the role requires the ability to function seamlessly between strategic thinking and operational management of live services. The role's level of operational responsibility is high and includes leading through major disruption at times of major incidents including cyber security ones. As a … be required to develop strong relationships with Defra group's delivery bodies and Arms Length Bodies (ALBs) in order to deliver core IT services as part of the Service Management Operating Model. Key Responsibilities Primary responsibility is to ensure service availability is maintained at required levels, and in doing so own the responsibilities of: Sets the vision, and strategy More ❯
Employment Type: Permanent
Salary: GBP Annual
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