Service Desk Analyst
- Hiring Organisation
- Reed
- Location
- Gateshead, Tyne and Wear, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £28,000 per annum, Inc benefits
point of contact for service desk tickets Delivering projects both remotely and onsite Working across Microsoft 365, Entra, virtualisation, scripting and endpoint management Managing and maintaining documentation, SOPs and technical guides Ensuring best practice across security, compliance, communication and client experience What we’re looking for Experience within … similar role Troubleshooting skills across hardware, software and infrastructure Understanding of security principles, compliance and vulnerability management Excellent communication skills and a strong client-focused mindset Full UK driving licence Why this role stands out Real technical variety across infrastructure, cloud and security Involvement in projects, not just ...