3rd Line IT Engineer
Ringwood, Hampshire, South East, United Kingdom
entrust IT
and documenting technical solutions and infrastructure upgrades Leading complex escalations from the Service Desk, providing in-depth troubleshooting and resolution Planning, managing, and executing technical projects, ensuring clarity, risk management, and stakeholder updates Providing out-of-hours support on a shared rotation basis What You Bring: A logical, methodical approach to problem solving Excellent communication skills both with clients … timelines and escalating appropriately Full UK Driving Licence Technical Skills & Experience: In-depth experience with Microsoft 365, PowerShell, MDM/MAM (e.g., Intune), and RMM tools Hands-on endpoint management & deployment experience Familiarity with vulnerability management platforms (e.g., Qualys) Security-conscious mindset, with exposure to frameworks like Cyber Essentials Broad infrastructure knowledge (servers, networks, cloud services) MSP More ❯
Employment Type: Permanent
Salary: £40,000
Posted: