Technical Product Support Engineer (2nd Line, SaaS)
Thame, Oxfordshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
PEXA Group
client implementations by assisting with technical setup, resolving early-stage issues, and ensuring a smooth handover at go-live. In parallel, you'll help coordinate product assurance activities - tracking vulnerability remediation, confirming availability metrics, and supporting audit requirements in collaboration with responsible teams. This is a hands-on operational role that enables Product and Technology teams to operate … to ensure alignment and readiness ahead of client launch milestones. Product Assurance & Governance Track and report on product health indicators: availability, security, audit-readiness. Schedule and support pen testing, vulnerability scans and remediation processes. Conduct regular checks to meet audit, RFP, and compliance requirements. Build light monitoring tools or dashboards to track system health. In the spirit of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: