2 of 2 WAN Engineer Jobs in Bracknell

2nd Line SD WAN Engineer +Permanent opportunity +On site in Bracknell or Birmingham + 34,000 - 39,000 +SC cleared role - must be elligible for clearance Your role will involve direct technical support for all of services in the SST as part of the 2nd Line Team … and assist in the day-to-day operations and duties of the DNS SD-WAN Service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop their diagnostic skills/capability. Your experience … Working knowledge and experience of network concepts and protocols Ideally have knowledge of MS Service Centre Support tool, Cisco SD-WAN, vManage, LiveNX and Elastic monitoring tools. Thorough knowledge of network technologies relating to Cisco product set would be preferable. Experience of patching and maintaining, Windows, Linux platforms. Ideally More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Bracknell. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £34K + Shift Allowance. This role requires … full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client's SD-WAN services. Responsibilities include: - Monitor and manage network events via orchestrator tools. - Provide proactive network support and incident diagnosis. - Develop knowledge articles and share expertise within the team. … Handle customer escalations, perform remote diagnostics, and implement approved changes. Skills and Experience: - Solid understanding of network protocols and concepts. - Experience with Cisco SD-WAN (vManage, LiveNX, Elastic monitoring tools). - Familiarity with MS Service Centre Support tools. - Working knowledge of Cisco technologies, including routing and IP protocols. - Experience More ❯