2 of 2 WAN Jobs in Tonbridge

Will Need Working knowledge of Microsoft 365, Windows operating systems, and Active Directory. Basic networking experience (DNS, DHCP, TCP/IP, LAN/WAN). Hands-on hardware troubleshooting skills. A friendly, solutions-focused approach to support. Full UK driving licence and access to your own vehicle. It would also ...

first point of contact for clients Act as the escalation point for junior Engineers Solid networking understanding, including but not limited to WAN/LAN connectivity, routers, firewalls and switches Knowledge of backup technologies Work towards both individual and team KPIs Ensure a high level of service is provided … Experience: Minimum of 3 years’ experience in a technical support role, confident working up to 2nd Line level Good networking skills, including LAN/WAN connectivity, switches, firewalls and routers Good MS365 knowledge is advantageous Experience with Active Directory, VMware/HyperV Confident acting as the first point of contact ...