Neston, Merseyside, North West, United Kingdom Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct user research, usability testing, and interviews. Champion accessibility and inclusive design, adhering to standards such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Develop
with client and third-party stakeholders to integrate service components across a multi-party delivery model Ensure that all service designs follow Government Digital Service (GDS) methodology and embed WCAG 2.2 accessibility standards Oversee the quality and assurance of all detailed service designs, ensuring alignment to strategic goals and technical platform capabilities Present iterative service design updates at cross-functional … people, process, technology, and data Hands-on experience with multi-phase service transitions, including interim operating states and live service cutovers Skilled in UX-led service design, accessibility compliance (WCAG 2.2), and leveraging GDS service design principles Strong stakeholder management and facilitation skills, able to build consensus in complex, client-facing delivery environments Familiarity with ERP service integration and operating More ❯
