2 of 2 WFM Jobs in Birmingham

to our client's high-performance team. This position is responsible for the maintenance, development, and configuration of the bank's voice recording (Verint Workforce Management V.15) platform, hosted within the bank's environment. The position will work as instructed by the client and directly interface with internal support teams … development, and implementation of components and framework of data migration components. Provide Level 3 Support across Incident, Change and Problem management for the Verint Workforce Management platform (V.15). Act as regional SME/Escalation point for Support operations, working as instructed whilst reporting into the client's regional lead. … architectural alignment. Provide assistance and advanced troubleshooting, diagnosis, resolutions of service related faults and application of recommend product fixes where appropriate on the Verint Workforce Management platform. Capture and Analysis of V.15 System logs and alarms, provide training & development for Level 1 & 2 engineers across Incident and Change management. Set More ❯

Ltd Created By: Recruitment Team Contact: Name: Recruitment Team Location: Birmingham Contract Type: Permanent full-time Number of position: 1 Skills Outbound sales Saas Workforce management Job Description Company Information and Introduction: Following high growth in Ireland, HR Duo has recently expanded to the UK, launching our UK office in … Technology Excellent Commission Structure Collaborative Team Environment HR Duo is a Comprehensive HR Technology solution for growing businesses that drives operational excellence, offering a Workforce Management, HR, On-Demand Pay, Payroll, Performance Management and ATS Technology stack. We are in the process of building a strong UK sales team to More ❯