1 of 1 WFM Jobs in Cambridgeshire

One Diligenta' model approach. The purpose of the Enterprise Planning Lead role is to oversee the development and implementation of the enterprise planning and workforce management function and to optimise business effectiveness and implement best practise across the whole estate. This includes capacity planning, scheduling, Real Time queue management, and … Someone who has worked at a senior level, and has had direct management experience across multiple locations (on-shore and off-shore) Knowledge of Workforce Management systems, ideally NICE, but others would suffice Strong stakeholder management up to c-suite or director level A willingness to not only manage from More ❯