8 of 8 WFM Jobs in Manchester

training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. More ❯

training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. More ❯

and meet strategic business goals. What you'll be doing: Designing and implementing Dynamics 365 Field Service and CRM solutions to support business change. Enhancing processes around scheduling, mobile workforce management, and asset tracking. Working with the Power Platform (Power Apps, Power Automate), Dataverse, and Dynamics 365 configuration. Engaging with stakeholders at all levels, gathering requirements, and ensuring solutions align More ❯

pricing, and go-to-market strategy while fronting pre-sales and client engagements. Lead delivery excellence – oversee implementation and advisory projects across Dayforce Core/HR (expanding to Payroll, WFM, Benefits, Talent, etc.). Build a team – recruit, mentor, and develop a high-performing Dayforce consulting team under your leadership. Progression potential – huge scope to scale your remit and step … into wider leadership opportunities as the practice grows. What we’re looking for: Deep Dayforce Core/HR expertise (bonus if you also know Payroll, WFM, Benefits or Talent). Proven experience leading or scaling a Dayforce or HCM practice/team. Commercial acumen: comfortable shaping offerings, winning work and managing budgets. Excellent communication skills, able to inspire teams and More ❯

pricing, and go-to-market strategy while fronting pre-sales and client engagements. Lead delivery excellence – oversee implementation and advisory projects across Dayforce Core/HR (expanding to Payroll, WFM, Benefits, Talent, etc.). Build a team – recruit, mentor, and develop a high-performing Dayforce consulting team under your leadership. Progression potential – huge scope to scale your remit and step … into wider leadership opportunities as the practice grows. What we’re looking for: Deep Dayforce Core/HR expertise (bonus if you also know Payroll, WFM, Benefits or Talent). Proven experience leading or scaling a Dayforce or HCM practice/team. Commercial acumen: comfortable shaping offerings, winning work and managing budgets. Excellent communication skills, able to inspire teams and More ❯

pricing, and go-to-market strategy while fronting pre-sales and client engagements. Lead delivery excellence – oversee implementation and advisory projects across Dayforce Core/HR (expanding to Payroll, WFM, Benefits, Talent, etc.). Build a team – recruit, mentor, and develop a high-performing Dayforce consulting team under your leadership. Progression potential – huge scope to scale your remit and step … into wider leadership opportunities as the practice grows. What we’re looking for: Deep Dayforce Core/HR expertise (bonus if you also know Payroll, WFM, Benefits or Talent). Proven experience leading or scaling a Dayforce or HCM practice/team. Commercial acumen: comfortable shaping offerings, winning work and managing budgets. Excellent communication skills, able to inspire teams and More ❯

pricing, and go-to-market strategy while fronting pre-sales and client engagements. Lead delivery excellence – oversee implementation and advisory projects across Dayforce Core/HR (expanding to Payroll, WFM, Benefits, Talent, etc.). Build a team – recruit, mentor, and develop a high-performing Dayforce consulting team under your leadership. Progression potential – huge scope to scale your remit and step … into wider leadership opportunities as the practice grows. What we’re looking for: Deep Dayforce Core/HR expertise (bonus if you also know Payroll, WFM, Benefits or Talent). Proven experience leading or scaling a Dayforce or HCM practice/team. Commercial acumen: comfortable shaping offerings, winning work and managing budgets. Excellent communication skills, able to inspire teams and More ❯

pricing, and go-to-market strategy while fronting pre-sales and client engagements. Lead delivery excellence – oversee implementation and advisory projects across Dayforce Core/HR (expanding to Payroll, WFM, Benefits, Talent, etc.). Build a team – recruit, mentor, and develop a high-performing Dayforce consulting team under your leadership. Progression potential – huge scope to scale your remit and step … into wider leadership opportunities as the practice grows. What we’re looking for: Deep Dayforce Core/HR expertise (bonus if you also know Payroll, WFM, Benefits or Talent). Proven experience leading or scaling a Dayforce or HCM practice/team. Commercial acumen: comfortable shaping offerings, winning work and managing budgets. Excellent communication skills, able to inspire teams and More ❯