1 to 25 of 35 WFM Jobs in the South East

with the ability to inspire and influence and secure buy-in from senior stakeholders and manage cross-functional relationships. Desirable Knowledge of Workforce Solutions/ERP Systems: Familiarity with workforce management, HR, or ERP system environments and an understanding of common challenges and best practices in system transition. Ability to operate in a complex, dynamic and challenging environment. Ability to … decision-making and inform readiness and implementation strategies. Prior experience in supporting the establishment of a new function or programme area within an organisation. Desirable Experience in an HR, workforce management, or Enterprise Resource Planning/Human Capital Management systems environment. Experience working in the NHS or public sector. Familiarity with continuous improvement and change management methodologies (e.g., PROSCI Lean More ❯

Ability to troubleshoot VoIP, telephony/telecom technologies, DS3, Ethernet, OC-X, 1+ and toll-free services. Experience in a technical support role in a software or telecommunications environment. Workforce Management software and/or outbound dialler experience. Web Services and API knowledge and understanding of conceptual use. Competent in database and SQL concepts. Education Requirement: Bachelor's degree in More ❯

Senior Service Desk Lead Location: Newbury, (Hybrid – 1–2 days onsite per week, WFH otherwise) We’re looking for an experienced and strategic Senior Service Desk Lead to oversee our EMEA customer support operations. This is a critical leadership role More ❯

CONTRACTORS ONLY - MUST HAVE LIMITED COMPANY 1. Project Context The Media Project Manager will play a critical role in ensuring seamless execution of technical deliveries within the Data, Technical, and Operations (DTO) Hub , driving strategic initiatives and fostering collaboration between More ❯

and business stakeholders. Desirable Skills Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana and Kinesis. AWS certification. Knowledge of AWS Workforce Management tools including Quality Monitoring scorin Experience with working in a regulated financial services environment including ISO27001, PCI-DSS and Sarbanes Oxley. Experience with Microsoft technologies including Microsoft Teams direct … routing, Microsoft 365 and Azure Entra ID. Experience with Avaya Aura solutions/Verint WFM Applications Why Join Us At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work-life balance Our inclusive culture respects and More ❯

and business stakeholders. Desirable Skills Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana and Kinesis. AWS certification. Knowledge of AWS Workforce Management tools including Quality Monitoring scorin Experience with working in a regulated financial services environment including ISO27001, PCI-DSS and Sarbanes Oxley. Experience with Microsoft technologies including Microsoft Teams direct … routing, Microsoft 365 and Azure Entra ID. Experience with Avaya Aura solutions/Verint WFM Applications Why Join Us At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work-life balance Our inclusive culture respects and More ❯

manage execution for Indirects scope to ensure successful Segments roll-outs. What are we looking for? Extensive Indirect procurement business functional or Ariba implementation experience, SAP Business Network Contingent workforce management functional experience, Beeline implementation or similar platform Experience leading global programs and directing technical teams is required, familiarity with Mars project and program framework is a plus Functional and More ❯

innovative campaigns that deliver measurable results. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through More ❯

and enabling smoother disruption recovery, crew compliance, and flight continuity. This is a high-visibility role with direct operational impact, offering exposure to global airline operations and next-gen workforce management technologies. You will also be responsible for building a structured knowledge base for the AIMS application and its underlying business processes, while mentoring and grooming the wider support team More ❯

within public or private cloud environments. 2+ years of experience working in a Windows based environment including both production and personal systems. 3+ years of experience working with NICE WFM products. 3+ years communicating in English in a technical field. Experience working with WFO related software (WFM, QM, etc.). Experience in Web Applications support. Experience in Database Troubleshooting and More ❯

About the roleWe are looking for a Workforce Management Specialist to join the team. This key role is focused on the development of WFM solutions to support our shop estate. You will work at pace to design, develop and test functionality that allows our shop Partners to be in the right place at the right time so they can continue … the office to connect and, on a more ad-hoc basis, to attend key meetings. Location - This role is based at our Bracknell Head Office Key responsibilities As a Workforce Management Specialist with a focus on Solutions Development, you will be designing, developing and implementing tools and functionality that allow our shop Partners to be in the right place at … the retail domain. Your commitment to excellence significantly contributes to the overall success of the retail strategy and partnership objectives. Please note that this role is known internally as Workforce Management Specialist. Essential skills/experience ● Proficient in JavaScript for back-end and front-end development ● A foundational understanding of REST API design and consumption ● Excellent communication and stakeholder management More ❯

patterns at individual, ward & organisation level to support the development of rostering processes & practice • In conjunction with others lead the development & embedding of KPIs relating to workforce deployment & effective workforce management • Provide specific reports for internal and external audits and support the implementation of recommendations • Present highly complex data to a range of audiences using graphs & charts • Interpret & present complex More ❯

seeking an experienced UKG Pro WFM (formerly Kronos Dimensions) consultant for a long-term project with TfL. This is a hands-on technical role focused on configuring and supporting workforce management solutions across timekeeping, absence, scheduling, and analytics. You’ll also work closely with the Passport scheduling platform, ensuring integration and smooth operation alongside UKG. Key Responsibilities: Configure, maintain, and … support UKG Pro WFM modules (Timekeeping, Absence, Advanced Scheduling, Analytics) Integrate and support Passport crew planning application Collaborate with HR, IT, and operational stakeholders to gather and implement technical requirements Troubleshoot system issues, manage upgrades, and support enhancements Provide end-user support, training, and maintain documentation including KEDB Skills & Experience: Strong hands-on experience with UKG Pro WFM/Kronos More ❯

Past titles may include Solutions Architect, Systems Architect, Technical Architect. Experience must include: Defining overall CXone, Genesys Cloud or Amazon Connect Application architectures including (but not limited to) networks, WFM, quality, AI tools, ACD, CRM Integrations and IVR Creating designs that provide for effective maintenance, scalability, and upgradability such that they can be built by on or offshore engineers Enterprise More ❯

Past titles may include Solutions Architect, Systems Architect, Technical Architect. Experience must include: Defining overall CXone, Genesys Cloud or Amazon Connect Application architectures including (but not limited to) networks, WFM, quality, AI tools, ACD, CRM Integrations and IVR Creating designs that provide for effective maintenance, scalability, and upgradability such that they can be built by on or offshore engineers Enterprise More ❯

Past titles may include Solutions Architect, Systems Architect, Technical Architect. Experience must include: Defining overall CXone, Genesys Cloud or Amazon Connect Application architectures including (but not limited to) networks, WFM, quality, AI tools, ACD, CRM Integrations and IVR Creating designs that provide for effective maintenance, scalability, and upgradability such that they can be built by on or offshore engineers Enterprise More ❯

Past titles may include Solutions Architect, Systems Architect, Technical Architect. Experience must include: Defining overall CXone, Genesys Cloud or Amazon Connect Application architectures including (but not limited to) networks, WFM, quality, AI tools, ACD, CRM Integrations and IVR Creating designs that provide for effective maintenance, scalability, and upgradability such that they can be built by on or offshore engineers Enterprise More ❯

Past titles may include Solutions Architect, Systems Architect, Technical Architect. Experience must include: Defining overall CXone, Genesys Cloud or Amazon Connect Application architectures including (but not limited to) networks, WFM, quality, AI tools, ACD, CRM Integrations and IVR Creating designs that provide for effective maintenance, scalability, and upgradability such that they can be built by on or offshore engineers Enterprise More ❯

Past titles may include Solutions Architect, Systems Architect, Technical Architect. Experience must include: Defining overall CXone, Genesys Cloud or Amazon Connect Application architectures including (but not limited to) networks, WFM, quality, AI tools, ACD, CRM Integrations and IVR Creating designs that provide for effective maintenance, scalability, and upgradability such that they can be built by on or offshore engineers Enterprise More ❯

Past titles may include Solutions Architect, Systems Architect, Technical Architect. Experience must include: Defining overall CXone, Genesys Cloud or Amazon Connect Application architectures including (but not limited to) networks, WFM, quality, AI tools, ACD, CRM Integrations and IVR Creating designs that provide for effective maintenance, scalability, and upgradability such that they can be built by on or offshore engineers Enterprise More ❯

Past titles may include Solutions Architect, Systems Architect, Technical Architect. Experience must include: Defining overall CXone, Genesys Cloud or Amazon Connect Application architectures including (but not limited to) networks, WFM, quality, AI tools, ACD, CRM Integrations and IVR Creating designs that provide for effective maintenance, scalability, and upgradability such that they can be built by on or offshore engineers Enterprise More ❯

DIALLER MANAGER LOCATION: MILTON KEYNES/HYBRID ROLE SALARY: UP TO £55,000 PLUS EXCELLENT BENEFITS PACKAGE My client, a leader in their field is seeking an experienced Dialler Manager/Specialist. The role can be offered on a Hybrid More ❯

UK. What awaits you? Financial Steering and management of UK IT Budget (MatCo & PeCo) Resource planning and management including headcount reporting and facilitation of strategic resource planning (e.g. FG workforce management and feasibility processes) Procurement of IT services as required by the respective teams, ensuring adherence to standard BMW Group purchasing processes and internal approval guidelines Contract management of More ❯

our clients with the use of our software products and industry expertise. We provide Permit and Pass management solutions (Octopass), End-To-End Enforcement solutions (on and off street), Workforce Management solutions and Apps in order to improve productivity, increase profitability and optimise the customer experience. This is delivered via a suite of mobile apps and back office services supported More ❯

Direct message the job poster from TekWissen Overview : TekWissen is a global workforce management provider throughout the UK, Europe and many other countries in the world. Client, a global leader in aerospace, defense, and space. With major operations in the UK, Client is at the forefront of innovation in aviation and technology. With operations in commercial aircraft, helicopters, defense systems More ❯