1 to 25 of 68 WFM Jobs in England

businesses. With a growing focus on operational efficiency, customer experience, and field force productivity, they are undertaking a large-scale Salesforce Field Service and Workforce Management implementation to transform their mobile engineering operations. The Role: This is a strategic leadership position responsible for driving the end-to-end delivery of … the Salesforce programme, with particular emphasis on the Field Service and Workforce Management (WFM) capabilities. You will work closely with business leaders and technology partners to shape the roadmap, ensure robust governance, and deliver tangible outcomes that align with broader business transformation goals. Key Responsibilities: Own and drive the Salesforce … Field Service and WFM programme, from mobilisation through to full deployment. Lead cross-functional teams and manage complex stakeholder landscapes across operations, technology, and executive leadership. Ensure clear focus on business value, operational performance, and user adoption. Navigate programme risks, dependencies, and governance processes effectively. Key Requirements: Proven experience leading More ❯

businesses. With a growing focus on operational efficiency, customer experience, and field force productivity, they are undertaking a large-scale Salesforce Field Service and Workforce Management implementation to transform their mobile engineering operations. The Role: This is a strategic leadership position responsible for driving the end-to-end delivery of … the Salesforce programme, with particular emphasis on the Field Service and Workforce Management (WFM) capabilities. You will work closely with business leaders and technology partners to shape the roadmap, ensure robust governance, and deliver tangible outcomes that align with broader business transformation goals. Key Responsibilities: Own and drive the Salesforce … Field Service and WFM programme, from mobilisation through to full deployment. Lead cross-functional teams and manage complex stakeholder landscapes across operations, technology, and executive leadership. Ensure clear focus on business value, operational performance, and user adoption. Navigate programme risks, dependencies, and governance processes effectively. Key Requirements: Proven experience leading More ❯

Puzzel is a leading provider of cloud-based contact center solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact center, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years' experience since our foundation in Norway, we're already in More ❯

/telecom technologies, DS3, Ethernet, OC-X, 1+ and toll-free services. Experience in a technical support role in a software or telecommunications environment. Workforce Management software and/or outbound dialler experience. Web Services and API knowledge and understanding of conceptual use. Competent in database and SQL concepts. Education More ❯

and Solution Development: Identify opportunities to enhance Sabio's service capabilities through partner technologies. Drive emerging technology initiatives, including AI/analytics, cloud infrastructure, WFM, WFO and advanced CX solutions. Governance and Reporting: Maintain and report on partner governance frameworks, including sales planning, customer bid reviews, and contractual alignment. Regularly More ❯

leadership experience with the ability to manage cross-functional teams. Excellent stakeholder management and communication skills. Strong organizational and problem-solving abilities. Proficiency in workforce management tools (e.g. Field Dynamics, Field Service Management etc) and data visualization platforms. Qualifications & Experience Essential: Extensive experience in resource planning and workflow management, preferably More ❯

strategy. Act as a trusted advisor to senior stakeholders, providing strategic insights on how technology can address evolving customer experience needs. Optimise omnichannel support, workforce management, and real-time analytics for enhanced service delivery. Identify opportunities to incorporate AI-driven automation and predictive analytics to improve CX outcomes. Migration & Delivery More ❯

level to support the development of rostering processes & practice • In conjunction with others lead the development & embedding of KPIs relating to workforce deployment & effective workforce management • Provide specific reports for internal and external audits and support the implementation of recommendations • Present highly complex data to a range of audiences using More ❯

resolve operational challenges. Knowledge of compliance, health & safety, andemployment law related to soft services management. Proficiency in Microsoft 365 (Outlook, Word, Excel,PowerPoint) and workforce management systems (Timegate, Zoho). Experience in recruitment, disciplinary processes,and risk assessment management. A flexible and adaptable approach with a strongsense of teamwork. Full More ❯

lead the development and delivery of our SaaS solutions within the Hospitality Operations Division. This role involves overseeing the full HCM suite, including recruitment, workforce management, learning, and payroll, ensuring alignment with our product vision and business goals. Key Responsibilities: Lead a high-performing, cross-functional team to deliver innovative More ❯

operational challenges. Knowledge of compliance, health & safety, and employment law related to soft services management. Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint) and workforce management systems (Timegate, Zoho). Experience in recruitment, disciplinary processes, and risk assessment management. A flexible and adaptable approach with a strong sense of teamwork. More ❯

Manage access controls to uphold system security and confidentiality What we re looking for Essential criteria Proven expertise with UKG Kronos WFC and Dimensions (WFM Pro) Solid understanding of core HR processes, time and attendance, and payroll Hands-on experience in configuring, implementing, and integrating systems Experience working collaboratively to More ❯

your peers and senior members of staff/stakeholders. The primary focus of this role is to support the successful implementation of the RLDatixs Workforce Management platform OneView within the Maritime, Defence, Cruise and Offshore Engineering sectors. The Senior Technical Consultant role is seen as interacting with the customers Technical More ❯

SLAs, KPIs, and quality standards are met, while continuously refining support processes for greater efficiency and impact. Use tools like Zendesk, Jira, Klaus, and Workforce Management to streamline workflows and drive results. Leverage data and analytics to uncover trends, measure performance, and make informed decisions that optimize support operations. Harness More ❯

role, with a focus on CCaaS technologies and solutions. Deep understanding of the key components of CCaaS, including voice, chat, email, social media, and workforce management solutions. Experience working across multiple CCaaS platforms and cloud vendors, such as Genesys, Five9, Twilio, Amazon Connect, etc. Strong technical background with the ability More ❯

About Us WorkForce Software, an ADP Company, is the first global provider of workforce management solutions with integrated employee experience capabilities. The company's WorkForce Suite adapts to each organization's needs-no matter how unique their pay rules, labor regulations, and schedules-while delivering a breakthrough employee experience at More ❯

Engineering Physical Environment' During Bid and Project Kick Off (PKO) support identification of future 'Engineering Physical Environment' requirements S&OP Enable accurate and effective workforce management, supporting the HoED (Demand) and HoD (Supply) with a focus on enabling data-driven decisions Represent the Engineering Job Family throughout the monthly Sales More ❯

Engineering Physical Environment' During Bid and Project Kick Off (PKO) support identification of future 'Engineering Physical Environment' requirements S&OP Enable accurate and effective workforce management, supporting the HoED (Demand) and HoD (Supply) with a focus on enabling data-driven decisions Represent the Engineering Job Family throughout the monthly Sales More ❯

Engineering Physical Environment' During Bid and Project Kick Off (PKO) support identification of future 'Engineering Physical Environment' requirements S&OP Enable accurate and effective workforce management, supporting the HoED (Demand) and HoD (Supply) with a focus on enabling data-driven decisions Represent the Engineering Job Family throughout the monthly Sales More ❯

+ generous equity Cutting edge start-up. La Fosse have partnered with a well-funded SaaS company that is transforming workforce management through cutting-edge AI-driven forecasting and predictive models. The platform helps businesses optimise staffing based on predicted sales, leveraging data from multiple sources such as weather patterns More ❯

an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. We develop workforce management solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide! We value passion, quality, innovation More ❯

About the client They are a leading workforce management platform built specifically for the services industry, dedicated to empowering businesses to thrive. With a strong focus on growth and innovation, they are looking for a talented Business Owner to drive their success in the market. The Business Owner will lead More ❯

About the client They are a leading workforce management platform built specifically for the services industry, dedicated to empowering businesses to thrive. With a strong focus on growth and innovation, they are looking for a talented Business Owner to drive their success in the market. The Business Owner will lead More ❯

winning, passionate team with a dash of eccentricity, striving to help home care agencies deliver better care. Our platform supports the rostering, scheduling, and workforce management needs of home care agencies while providing a companion app for carers during their rounds. Requirements · Fluent in English, both written and spoken. · High More ❯

winning, passionate team with a dash of eccentricity, striving to help home care agencies deliver better care. Our platform supports the rostering, scheduling, and workforce management needs of home care agencies while providing a companion app for carers during their rounds. Requirements · Fluent in English, both written and spoken. · High More ❯