as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
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service Advantageous Experience: Familiarity with AutoTask PSA and RMM Systems Knowledge of ESET Products and Services Exposure to Cloud IP Phone Systems Experience with WatchGuard and Draytek What will your role look like? Deliver 1st/2nd line IT support to valued clients, both onsite and remotely Dive into more »
phone manners. Experience with Azure Installation. SharePoint Administration. Experience with Network Installation. CCNA/CompTIA Network+ Knowledge of ITIL Framework. Experience with UTM/Watchguard Responsibilities Deliver comprehensive IT support to clients (2nd/3rd line) Proactively monitor client infrastructure using RMM solutions Manage customer issues from initial report more »