1 of 1 Web Services Jobs in Northamptonshire

Graduate Web Support Specialist Salary: £28,000 - £30,000 Location: Northamptonshire Hours: 9am - 5pm, Monday to Friday (Hybrid after Probation) The Role We're seeking a Graduate Web Support Specialist to provide technical support and excellent customer service across our web services. You'll assist with troubleshooting, DNS and domain management, email administration, and website setup, while … working closely with the Web Team Leader on client projects. Key Responsibilities Provide technical support for website and email issues Set up/manage DNS records and domains Assist with email account setup and migrations Support website setup, configuration, and monitoring Log support tickets and maintain technical records Liaise with clients to gather feedback and provide updates Skills & Experience … Understanding of DNS, domains, and email administration Basic knowledge of web technologies (e.g., how websites function) Strong communication and problem-solving skills Customer-focused with a professional, patient approach WordPress or web hosting knowledge (desirable, not essential) Training & Development Full training on systems and processes Ongoing technical and professional development Clear career progression opportunities Benefits More ❯