2 of 2 Web Testing Jobs

Position: QA (Appium)/Technical Account Manager (TAM) - Enterprise clients Salary: £80k per annum + bonus Industry: Global software leader in DevOps, Testing, AI & Data Management Location: Bracknell Hybrid (2 days per week in the office) Are you a Senior QA/Automation Lead, looking to move into a more people/sales-focused role? If so, please read … NASA, Electronic Arts, Samsung, Tesla As the Technical Account Manager (TAM) you'll be partnering Enterprise clients, solving their tech challenges and making recommendations. The platform is a Mobile & Web Testing needing Testing experience. Ideally you'll have some coding experience too, but we're not looking for a Software Developer, we're looking for someone who More ❯

email. Level 4 is appropriate, as it reflects the capability to handle complex support tasks independently and manage incidents effectively. Incident management This role involves managing incidents, particularly for web and application troubleshooting, and includes coordinating with external suppliers for issue resolution. Supplier management The role requires direct interaction with third-party suppliers to address application-related issues. Problem … management The role involves troubleshooting and problem resolution for web applications, focusing on identifying and analysing issues for effective resolution. Knowledge management This role includes writing and updating technical documentation to support knowledge sharing within the support team. Customer service support Given the strong focus on service delivery, customer satisfaction and mentoring first-line support are vital to this … role. Configuration management The role may involve configuring and maintaining application settings or managing software versions for internal applications. Functional testing This role requires working with third-line teams and development to test application changes. Learning delivery The role includes training and mentoring first-line support staff. Knowledge and experience Over two years' IT support experience A strong focus More ❯