standard desktop systems.* Assist with Active Directory admin, Cisco phones, and MDM tools (VMware/Intune).* Support remote access systems (Citrix, VPN, Duo) and AV platforms (Zoom, Teams, Webex).* Participate in IT projects, relocations, and occasional on-call support.* Maintain accurate logs of users, assets, and technical issues.Requirements* Previous experience in IT support, ideally within a law More ❯
weekend s may be required as per business needs . Technical Skills Experience deploying Voice and Non-Voice Contact center applications like Gen e sys Engage, Amazon Connect, CiscoWebex Contact Center, Ring Central etc. Good Knowledge of Voice protocols like TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing Should have knowledge in CTI or Voice More ❯
years of IT experience in a professional services environment performing 1st and 2nd line support, specifically with meeting and conferencing technologies (Polycoms, Crestron, Teams, Skype for Business, Zoom, WebEx, etc) - Understanding of network fundamentals, sufficient to diagnose and assess infrastructure- related issues - Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and Excel - Knowledge of Remote Access systems More ❯
years of IT experience in a professional services environment performing 1st and 2nd line support, specifically with meeting and conferencing technologies (Polycoms, Crestron, Teams, Skype for Business, Zoom, WebEx, etc) - Understanding of network fundamentals, sufficient to diagnose and assess infrastructure- related issues - Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and Excel - Knowledge of Remote Access systems More ❯
screens, control panels, and audio systems Troubleshoot AV and IT-related issues onsite and remotely Maintain and support collaboration technologies such as Microsoft Teams Rooms, Zoom Rooms, and CiscoWebex Collaborate with the internal IT and projects teams to ensure smooth deployment of AV solutions Document systems, configurations, and support activities accurately Provide high-quality client support with a More ❯
Microsoft Teams , M365 , and modern UC platforms. Understanding of SBCs, SIP, voice gateways, and Teams telephony. Certifications: MS-700 or equivalent Microsoft certifications preferred. Complementary Skills: Exposure to Zoom, Webex, or other collaboration stacks is a bonus. Communication & Delivery: Strong presentation skills and ability to explain technical solutions to both technical and non-technical audiences. Compensation & Benefits: Base Salary More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Jacobs Massey
the ability to present solutions for meeting spaces, multi-zone audio, and integrated sound systems. Fluency in video conferencing and collaboration technologies, including Zoom Rooms, Microsoft Teams Rooms, CiscoWebex, and Poly/HP, with the ability to align these with workplace transformation and hybrid working strategies. Familiarity with media distribution, IPTV, and digital signage platforms such as Tripleplay More ❯
AWS and Azure . Proven ability to troubleshoot advanced networking issues. Bonus Points For Experience with Cisco Meraki products. Familiarity with enterprise voice platforms (e.g., Cisco CUCM, Zoom Phone, WebEx Calling, Cloud9). Certifications like PCNSE or CCNP . Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates More ❯