document comparison systems, workflow management systems, electronic signature systems, PDF converters). * Proficiency in iManage document management system applications (FileSite, iManage, Work 10). * Proficiency using virtual meeting platforms (Webex, Teams and Zoom) * Knowledge of Windows 10. * Knowledge of mobile devices (iPhone, Android). * Knowledge of telephone and voicemail systems, preferably Cisco. * ATD, TAP or TPMA training qualification or More ❯
successful in this role, were seeking the following: Advanced knowledge of enterprise multi-cluster design, integrating CUCM, Unity Connections, SME Knowledge of Cisco Video and Conferencing solutions Telepresence, TMS, Webex Experience with Nice Perform or Nice Engage Oracle SBC design and configuration is a plus Experience working in Expressway Edge and CORE Excellent communication, relationship management, and logical reasoning … Understanding of Nice Trading platform Advanced level Voice certifications such as CCNA Voice, CCNP, CCIE (Cisco Certifications) are highly desirable Understanding of complex Contact Center infrastructure Experience working with WebEx support At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Heres a few of our recent awards: Americas Most Innovative More ❯
successful in this role, were seeking the following: Advanced knowledge of enterprise multi-cluster design, integrating CUCM, Unity Connections, SME Knowledge of Cisco Video and Conferencing solutions Telepresence, TMS, Webex Experience with Nice Perform or Nice Engage Oracle SBC design and configuration is a plus Experience working in Expressway Edge and CORE Excellent communication, relationship management, and logical reasoning … Understanding of Nice Trading platform Advanced level Voice certifications such as CCNA Voice, CCNP, CCIE (Cisco Certifications) are highly desirable Understanding of complex Contact Center infrastructure Experience working with WebEx support At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Heres a few of our recent awards: Americas Most Innovative More ❯
bolton, greater manchester, north west england, united kingdom
BNY
successful in this role, were seeking the following: Advanced knowledge of enterprise multi-cluster design, integrating CUCM, Unity Connections, SME Knowledge of Cisco Video and Conferencing solutions Telepresence, TMS, Webex Experience with Nice Perform or Nice Engage Oracle SBC design and configuration is a plus Experience working in Expressway Edge and CORE Excellent communication, relationship management, and logical reasoning … Understanding of Nice Trading platform Advanced level Voice certifications such as CCNA Voice, CCNP, CCIE (Cisco Certifications) are highly desirable Understanding of complex Contact Center infrastructure Experience working with WebEx support At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Heres a few of our recent awards: Americas Most Innovative More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
MECS Communications Ltd
Cisco Voice Engineer - Remote (UK) Salary:- £50-55k + Bens Location:- Remote with occasional client visits. Environment:- Cisco, CUCM, CUCE, IM, Presence, Cisco CUBE, Webex, CUAC, CCNP, Voice, ITIL, Troubleshooting, Projects, Deployments, We are looking for an experienced Cisco Voice Engineer to join our Operations team. This is a remote role with occasional travel. Key Responsibilities: * Manage incidents … provide root cause analysis. * Collaborate with customers, partners, and suppliers. * Provide on-call support (1 in 4 rotation). Essential Skills: * Experience with Cisco UC technologies (UCM, Unity, Expressway, Webex, CUBE, ISDN/Analogue Gateways). * Strong understanding of SIP, RTP, and basic network configurations. * Proven MSP or managed services experience. * Excellent communication and documentation skills. * Cisco CCNP (preferred More ❯