technical support experience (preferably within telecoms or UC environments) knowledge of hosted telephony, IP networking, and connectivity (e.g. routers, VoIP) Familiarity with UC platforms such as Gamma Horizon , CiscoWebex , iPECS , or similar Strong troubleshooting and diagnostic skills Excellent verbal and written communication with the ability to simplify technical concepts Experience using helpdesk/ticketing systems A collaborative, customer More ❯
Telford, Shropshire, West Midlands, United Kingdom
Nextech Group Limited
technical support experience (preferably within telecoms or UC environments) knowledge of hosted telephony, IP networking, and connectivity (e.g. routers, VoIP) Familiarity with UC platforms such as Gamma Horizon , CiscoWebex , iPECS , or similar Strong troubleshooting and diagnostic skills Excellent verbal and written communication with the ability to simplify technical concepts Experience using helpdesk/ticketing systems A collaborative, customer More ❯
themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. Key Responsibilities To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to More ❯