2nd Line Service Desk Engineer| London (Hybrid) supporting US operations | 1-9pm shifts
- Location
- City Of London, England, United Kingdom
Intune and endpoint management issues. Troubleshooting desktop, laptop, mobile and peripheral device issues. Diagnosing networking and connectivity problems, including VPN, DNS, DHCP, Wi-Fi and routing-related issues. Supporting colleagues across multiple offices and locations. Escalating complex technical issues whilst ensuring users remain informed throughout. Maintaining accurate documentation ...