issues remotely via phone and email. If unable to resolve at first contact, triage the incident/request and escalate to senior team members. Investigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with More ❯
issues remotely via phone and email. If unable to resolve at first contact, triage the incident/request and escalate to senior team members. Investigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with More ❯
a leading European food producer. You'll benefit from structured training, the chance to lead impactful projects, and generous employee benefits including 31 days annual leave, free parking and WiFi, pension scheme, and more. This is a fast-paced environment where your initiative and ownership will be highly valued. Ready to Apply? Contact Lewis Allen to find out more.Please apply More ❯
End User Support Analyst - BAU - Cardiff (Onsite Fulltime) Inside IR35 - £300 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed. Shifts will be 8AM-4PM or 10AM-6PM. Onsite 5 More ❯
routing protocols such as EIGRP and OSPF. To conduct network capacity planning and support the roll-out of upgrades and improvements across LAN/WLAN/WAN/Wi-Fi/MPLS/SD-Access and Data Centre Requirements: Must possess any of the following: Must have experience of designing, installing, configuring and managing an on-premise network … hardware and software including Cisco and Meraki solutions Must demonstrate in-depth understanding of datacentre network architectures, ICT disaster recovery strategies, and LAN/WLAN/WAN/Wi-Fi/MPLS/SD-Access networking technologies. Benefits Include: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 days after More ❯
