2 of 2 Wi-Fi Jobs in the Highlands

environment and understand ITIL best practice Strong technical knowledge of Windows OS, Microsoft 365, Active Directory, Azure. Understanding of basic networking concepts, including Wi-Fi, VPNs, DNS, and TCP/IP. Experience using ITSM or ticketing tools ...

resolve common IT issues, including: PC and laptop problems Password resets and account access issues Software installation and basic configuration Network connectivity (Wi-Fi, VPN) Set up and prepare IT equipment (laptops, desktops, mobile devices) Assist with onboarding and offboarding of employees (user accounts, hardware setup) Log, track ...