2 of 2 Wi-Fi Jobs in Midlothian

attitude to mirror their own ways. They are looking for an experienced Technical Support Engineer who can deal with a range of issues technical support issues (connectivity/Wi-Fi/networking issues etc) and be client facing to resolve any issues with aplomb.Stampede build powerful software that helps hospitality venues connect with their customers, drive revenue, and … run smarter businesses whilst championing customer engagement and experience. They help build guest loyalty with branded Wi-Fi and marketing tools, increase bookings and footfall through smart campaignsand automate customer touchpoints and analytics they are at the forefront of hospitality tech! Whats in it for you: 33 days of annual leave Product based B2B SaaS company and good … years in technical support/customer success, ideally in a SaaS environment. Technical Skills Proficiency in CRM and ticketing systems (e.g. HubSpot, Zendesk) and a good understanding of cloud wifi networks and captive portals Customer-Centric Skills Strong communication and problem-solving abilities to support both technical and non-technical users. Compliance & Security Awareness Understanding of GDPR and data security More ❯

knit team environment The chance to work for a company where your contribution will have real impact The Role: Provide second- and third-line support for customers using cloud WiFi systems and captive portals Resolve complex networking issues involving controllers, access points, routers, VLANs, and firewalls Guide partners and customers through setup, configuration, and optimisation of WiFi solution Support onboarding … cloud-managed network controllers (e.g., CloudTrax, Unifi,Omada, Plasma Cloud) Strong understanding of captive portal systems, voucher-based access,and user control flows Familiarity with setting up and supporting WiFi hardware, routers,switches, and firewalls Ability to communicate complex networking concepts to technical and non-technical users alike If youre a experienced L2/L3 Customer Support Specialist, looking to More ❯