Line team, handling a wide range of support needs across IT systems, networks, and hospitality-specific technologies. You’ll work with everything from POS and PMS systems to Wi-Fi and back-office infrastructure, ensuring client operations run smoothly 24/7. Key Responsibilities Deliver advanced technical support via phone, remote tools, and occasional site visits. Troubleshoot and … firewalls, and wireless solutions. Keep accurate documentation of client environments, resolutions, and assets. Assist with onboarding, audits, migrations, and client handovers. Support project deployments including POS, PMS, and Wi-Fi upgrades. Mentor 1st Line Technicians and contribute to internal knowledge base. Participate in an on-call rota for emergency out-of-hours support. What We’re Looking For … Ireland. Full driving licence and valid passport (travel across NI and ROI required). Desirable: Experience with hospitality systems like Opera, Micros, RoomMaster, or Guestline. Knowledge of guest Wi-Fi platforms, VoIP, or CCTV systems. Relevant certifications (CompTIA Network+, Microsoft MCP/MD-102, Cisco CCNA). Background in an ITIL-based support environment. Package Salary More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
Cala Consulting Limited
professional to help drive further growth. About the Company The company delivers advanced Cloud and on-premise voice solutions, business-grade mobile and connectivity services, and IT infrastructure including WiFi networks, LAN, and SD-WAN. Their reputation is built on technical excellence, tailored solutions and reliable customer support. About the Role The successful candidate will be responsible for driving new More ❯
Information Technology, or related field. Previous experience in IT service management, preferably in a large enterprise environment. Knowledge of Network, routing, switching, Network infrastructure; familiar with VLAN, VRFs, NAC, WIFI, optical fibre, copper cabling technologies. In-depth knowledge of ITIL processes and best practices. Proven leadership and team development skills. Excellent communication and interpersonal skills. Strong project management experience managing More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
JR United Kingdom
of the company at all levels. What you will get Salary up to £95,000 World class benefits package Remote first Flexible holidays Healthcare and insurances Cost cover on wifi and electric Money to set up a home office What you will do: Establish the technical direction across the organisation. Contribute to the maintenance of formal architecture and technology roadmap. More ❯
