Customer & Technical Advisor
- Hiring Organisation
- XPERT RECRUITMENT SOLUTIONS LIMITED
- Location
- Cheadle, Stoke-on-Trent, Staffordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £35,000 per annum, Negotiable, Inc benefits
issues, including slow speeds, intermittent connections, and full service outages. Equipment Support: Guide customers through the setup, configuration, and maintenance of routers, modems, Wi-Fi extenders, and related equipment, including firmware updates and security settings. Network Assistance: Provide clear, step-by-step guidance for configuring IP addressing … team member within a small, collaborative environment. Desirable skills and experience: Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and Wi-Fi technologies. Strong analytical and problem-solving skills with a structured approach to troubleshooting. Excellent verbal and written communication skills, with the ability ...