2 of 2 Wi-Fi Jobs in Verwood

enjoys working independently and as part of a team. You’ll ideally have experience with: IT and telecoms installations and support Networking, Wi-Fi, routers, and firewalls Cloud and hosted solutions VoIP/telephony systems Planning and managing installation work Delivering excellent customer service You’ll also need ...

support a varied customer base, dealing with different technical issues every day and building your experience across Microsoft 365, Windows, networking, Wi-Fi and wider IT infrastructure . What you'll be doing Providing 1st Line IT support by phone, email and remotely Diagnosing and resolving technical issues … initial contact through to resolution Supporting Microsoft 365 and Windows environments Troubleshooting hardware, software and connectivity problems Supporting LAN/WAN and managed Wi-Fi Keeping customers updated on the progress of their tickets Escalating more complex issues to the wider technical team Working to agreed SLAs Keeping ...