supporting clients remotely as you are working on-site, always delivering with professionalism and a customer-first approach. Key skills and experience include: Strong knowledge of Microsoft technologies: Windows Server & Windows10/11 Microsoft 365 (Exchange Online, SharePoint, Teams) Azure AD & Azure services Intune & Endpoint Manager Active Directory, Group Policy, DNS, DHCP Hyper More ❯
a fast-paced, customer-focused team. What’s in it for you? Salary : £24,000 - £28,000 Location : Fareham - full-time, office-based Tech Variety : Support Microsoft 365, Windows Server, networking, VoIP, virtual environments and more Team Environment : Join a collaborative, close-knit service desk that supports each other and gets the job done Career Growth : Develop your … point of contact for customer tickets via phone, email, and remote tools Diagnosing and resolving 1st line IT issues across desktop, server, and cloud environments Supporting M365 applications, Windows10/11, networking, and remote access setups Logging and managing tickets through to resolution or escalating where needed Helping project engineers with hardware prep for deployments … communication every time What you’ll bring to the table: Some commercial experience in an IT support role, or strong technical foundations from training Confidence supporting Microsoft 365, Windows OS, and basic networking Good problem-solving skills and a curious mindset Clear communicator, able to speak with users in plain English, not just tech jargon Self-starter attitude More ❯
