4 of 4 Windows 10 Jobs in Glamorgan

Technical Support Analyst, Technical Support Engineer or in a similar role. Previous experience in a 1st/2nd line support role Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365 Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups Experience using ITSM ticketing tools in More ❯

thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software … setup, drivers, and repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain support documentation Required Skills: Strong knowledge of PC hardware, Windows 10/11, Mac OS, Android Experience with software installs, device refresh, and application support Understanding of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics More ❯

skills, to help as many of the customers as possible to reach a resolution. The Service Desk Analyst will primarily be assisting with replacing and updating the existing Windows 10 devices and assist with re-imaging to Windows 11 using Microsoft deployment toolkit (MDT) and SCCM. The Service Desk Analyst will ideally have previous … and group policies to help carry out the upgrade work. They may also be required to assist with other IT project work. * Service Desk Experience * Broad IT Knowledge * Windows 10/11 * MDT * SCCM * Basic understanding of Networking/AD/Group policies This role is based in Swansea for an initial 6 months, inside IR35 More ❯

promptly Participate in an on-call rota when required Essential Requirements: Full UK driving license and access to a reliable vehicle Strong working knowledge of Microsoft technologies including: Windows 7, 10, and 11 Microsoft 365 suite Excellent customer-facing and communication skills Ability and willingness to obtain Government and individual customer security clearances Previous experience in More ❯