Entra ID, Intune, and Sharepoint. Respond promptly to tickets, email, and phone queries to ensure timely resolution of IT issues. Diagnose and troubleshoot hardware and software issues on Windows laptops, Apple Macbooks, and mobiles. Perform security-related tasks such as onboarding and offboarding users and preparing laptops for new employees. Supporting enterprise tools such Salesforce, Slack and Jamf. … part of a team. A commitment to following best practices and contributing to process improvements. Qualifications Basic understanding of Microsoft 365, Entra ID, Intune, and SharePoint. Familiarity with Windows10/11, Apple macOS, and mobile devices. Exposure to endpoint management (e.g. MDM), Active Directory, and Office 365 Security & Compliance. Awareness of network devices (e.g. switches More ❯
for a Workspace Analyst to join our team in Glasgow! Team Purpose: The team provides 3rd line Endpoint Management for multiple international customers, focused on the areas of: Windows endpoint and mobile device management: update and software deployment, configuration management and operating system deployment. MS Intune product family management: maintenance and upgrading of Microsoft Configuration Manager (MCM), management … delivering 3rd line technical support. This support includes incident resolution, request fulfilment and change implementation for our global customers. Primary Responsibilities Manage and support customer environments built with Windows client Operating systems, Active Directory Group Policy, Microsoft Defender and the Microsoft Intune product family (Microsoft Configuration Manager/Intune) with patching, software deployment, compliance and configuration policies. Respond … At least 3 years of experience working in a customer support team on the relevant technologies and products. Possess excellent troubleshooting and logical reasoning skills. Thorough knowledge of Windows10/11 and endpoint related technologies (e.g. Microsoft Defender, Active Directory Group Policies, Active Directory, Microsoft Office suite, desktop/laptop technologies). Thorough knowledge of More ❯
East Kilbride, Glasgow, Lanarkshire, Scotland, United Kingdom
The Huntsmith Limited
company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Hardware support on Lenovo devices - Active Directory - Password resets, adding new users - Windows10 imaging, troubleshooting - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
about the role, between 9:00am-5:30pm Monday to Friday. Responsibilities: We are seeking skilled On-Site Deployment Engineers. The customer has a requirement to move from Windows10 to Windows 11 prior to Microsoft Support. The candidate will be responsible for deploying, configuring, and maintaining Windows 11 laptops and desktops More ❯
