3 of 3 Windows 10 Jobs in Glasgow

issues, escalating more complex problems to specialist teams where required and collaborating to ensure resolution Become a superuser across key business systems including Windows environments and Microsoft 365 (Exchange Online, SharePoint and Teams), supporting colleagues to use these tools effectively Support employee onboarding and offboarding processes, including device … assets and support lifecycle management, while working with wider IT teams to continuously improve processes and user experience Desirable skills: Basic knowledge of Windows 10/11 and the Microsoft 365 suite Strong customer service skills Good problem-solving ability Clear communication skills (written and verbal ...

Analyst, IT Support or IT Helpdesk role Excellent internal Customer Service skills with strong knowledge of call logging & ticket handling Deep Microsoft knowledge - Windows 10 & specifically Active Directory for user set-ups, JML activity & password resets etc Some additional knowledge across the wider M365 suite, Desktop ...

technical support vertical, ideally with some commercial troubleshooting of 1 st or 2 nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively with ...