Kingston, Fochabers, Morayshire, Scotland, United Kingdom Hybrid / WFH Options
Ashdown Group
excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role … of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and More ❯
Entra ID, Intune, and Sharepoint. Respond promptly to tickets, email, and phone queries to ensure timely resolution of IT issues. Diagnose and troubleshoot hardware and software issues on Windows laptops, Apple Macbooks, and mobiles. Perform security-related tasks such as onboarding and offboarding users and preparing laptops for new employees. Supporting enterprise tools such Salesforce, Slack and Jamf. … part of a team. A commitment to following best practices and contributing to process improvements. Qualifications Basic understanding of Microsoft 365, Entra ID, Intune, and SharePoint. Familiarity with Windows10/11, Apple macOS, and mobile devices. Exposure to endpoint management (e.g. MDM), Active Directory, and Office 365 Security & Compliance. Awareness of network devices (e.g. switches More ❯
support for customers as and when required Delivering exceptional customer service and demonstrating the ability and desire to go 'above and beyond' for our customers. Person, Skills & Experience: MicrosoftWindows10 troubleshooting and experience O365 and its complimentary addons (OneDrive & Teams) Antivirus (particularly ESET & Sophos) Printer troubleshooting General hardware/software troubleshooting and problem-solving skills … Intune and MDM Apple Mac support Intune and MDMMS Azure Microsoft software including Windows sever 2012, 2016 and 2019 SharePoint online and on premise Basic understanding of virtualisation (HyperV & VmWare) Basic understanding of firewalls (particularly WatchGuard & Sonicwall) Basic understanding of networking Why BCN? The opportunity to shape your own future with industry leading training and development, with access More ❯
company locations to provide on-site support and collaborating with team members during projects. Responsible for managing mobile devices, configuration, and troubleshooting any issues. Experience in troubleshooting MS Windows10, 11 as well as Office 365. Microsoft accreditations such as MCP and/or MCSE and ITIL would be advantageous. The role requires a confident communicator … ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call Centre environment. Creating and applying user groups, permissions and settings using NTFS and Windows Group Policy. Tracking asset management by managing stock, issuing items and maintaining records. What’s in it for you? An industry leading salary State of the art, modern working More ❯
company locations to provide on-site support and collaborating with team members during projects. Responsible for managing mobile devices, configuration, and troubleshooting any issues. Experience in troubleshooting MS Windows10, 11 as well as Office 365. Microsoft accreditations such as MCP and/or MCSE and ITIL would be advantageous. The role requires a confident communicator … ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call Centre environment. Creating and applying user groups, permissions and settings using NTFS and Windows Group Policy. Tracking asset management by managing stock, issuing items and maintaining records. What’s in it for you? An industry leading salary State of the art, modern working More ❯
company locations to provide on-site support and collaborating with team members during projects. Responsible for managing mobile devices, configuration, and troubleshooting any issues. Experience in troubleshooting MS Windows10, 11 as well as Office 365. Microsoft accreditations such as MCP and/or MCSE and ITIL would be advantageous. The role requires a confident communicator … ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call Centre environment. Creating and applying user groups, permissions and settings using NTFS and Windows Group Policy. Tracking asset management by managing stock, issuing items and maintaining records. What’s in it for you? An industry leading salary State of the art, modern working More ❯
Edinburgh, York Place, City of Edinburgh, United Kingdom Hybrid / WFH Options
CV Screen Ltd
deployment of new systems and software upgrades. What Experience is Required Minimum 3 years of experience in a similar IT support role. Strong working knowledge of Microsoft 365, Windows10/11, and Active Directory. Experience supporting networks, servers, and backup/antivirus tools. Location Based in Edinburgh, this role is easily commutable from Livingston, Bathgate More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
CV Screen Ltd
deployment of new systems and software upgrades. What Experience is Required Minimum 3 years of experience in a similar IT support role. Strong working knowledge of Microsoft 365, Windows10/11, and Active Directory. Experience supporting networks, servers, and backup/antivirus tools. Location Based in Edinburgh, this role is easily commutable from Livingston, Bathgate More ❯
is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in More ❯
required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites MicrosoftWindows 7 and 10 Operating Systems Deployment, configuration and support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role … and accurate call logging, documentation, and email correspondence Good time management/organisational skills Work well as part of a team or independently Desirable skills/qualifications: MicrosoftWindows 7/10 training and certification Active Directory management Understanding of SCCM Understanding of Mobile Iron or similar mobile device management platforms Understanding of McAfee EPO What More ❯