Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the University as a Systems Engineer … SALARY: £46,161 - £49,337 per annum + Benefits (see below) (The advertised salary includes a market supplement of £10,553 per annum pro-rata, which is reviewed biennially) LOCATION: Garthdee, Aberdeen/Hybrid working JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT … Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will have experience at a technical level More ❯
Interim L1 Support Engineer - Laptop Re-Imaging Project Contract: 1 Month Initial (with possible extension) Positions: Ten Engineers Start Date: 27/10/2025 Location: Fully On-Site Overview We are seeking ten Level 1 Support Engineers for a 1-month laptop re-imaging project, starting 27 October 2025. Engineers will be responsible for re-imaging end … on role suited to candidates with strong troubleshooting ability and excellent end-user communication. Key Responsibilities Re-image laptops using approved corporate build processes. Verify successful deployment of Windows and core applications. Provide deskside support for post-imaging login, configuration, and access issues. Troubleshoot and resolve hardware/software issues. Escalate unresolved incidents to L2 teams as required. … ticketing system. Deliver professional customer service to minimise downtime for users. Skills & Experience Required Previous experience in L1/Desktop/Deskside/Field Support roles. Familiarity with Windows10/11, Office 365, Active Directory. Hands-on experience with device imaging/deployment tools (SCCM, Intune, Autopilot or similar). Strong customer service and communication More ❯
Interim L1 Support Engineer - Laptop Re-Imaging Project Contract: 1 Month Initial (with possible extension) Positions: Ten Engineers Start Date: 27/10/2025 Location: Fully On-Site Overview We are seeking ten Level 1 Support Engineers for a 1-month laptop re-imaging project, starting 27 October 2025. Engineers will be responsible for re-imaging end … on role suited to candidates with strong troubleshooting ability and excellent end-user communication. Key Responsibilities Re-image laptops using approved corporate build processes. Verify successful deployment of Windows and core applications. Provide deskside support for post-imaging login, configuration, and access issues. Troubleshoot and resolve hardware/software issues. Escalate unresolved incidents to L2 teams as required. … ticketing system. Deliver professional customer service to minimise downtime for users. Skills & Experience Required Previous experience in L1/Desktop/Deskside/Field Support roles. Familiarity with Windows10/11, Office 365, Active Directory. Hands-on experience with device imaging/deployment tools (SCCM, Intune, Autopilot or similar). Strong customer service and communication More ❯
break fix for desktop, laptop, and server Smartphone support (Andriod & iOS) VIP support Service Desk cover as required Assisting with customer projects What we're looking for: MicrosoftWindows 7 and 10 Operating Systems Deployment, configuration Support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge … and accurate call logging, documentation, and email correspondence Good time management/organisational skills Work well as part of a team or independently Desirable skills/qualifications: MicrosoftWindows 7/10 training and certification Legacy O/S Active Directory management Understanding of SCCM Exposure to Win11 Exposure to Entra, Azure and ZScaler Understanding of More ❯