Service Desk technician Gloucester (hybrid) 6 Month Contract Rate: £180 per day (Inside IR35) Essential Skills: NPPV3 police cleared, Driving license, Active Directory/Exchange Management Console/Windows10 and 11/Intune/Microsoft Office 2016 and 365/Outlook experience/Sharepoint, Understanding of Incident/Problem/Change Management and Configuration Management … to staff via phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst … standard operating procedures. Skills and Experience: NPPV3 cleared or recently lapsed Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration More ❯
Technician Gloucester (travelling to sites in Gloucestershire 5 days per week) 6 Month Contract Rate: £200 per day (Inside IR35) Essential Skills: EUD device support experience, AD, Excgange, Windows10/11, MS Office, Outlook etc. also clean and current UK driving license, eligibility to obtain Security Clearance, (5 years UK residence) This role is central … growing suite of conference technologies. Provide hands-on support for end user devices including desktops, laptops, mobile devices, and peripherals. Diagnose and resolve hardware and software issues across Windows and mobile platforms. Manage device lifecycle activities including upgrades, replacements, and disposals. Respond to and resolve incidents and service requests in line with SLAs. Maintain accurate asset records and … teams to ensure seamless service delivery. Identify opportunities for service improvement and contribute to process enhancements. Involvement in on-going projects Active Directory/Exchange Management Console/Windows10 and 11/Intune/Microsoft Office 2016 and 365/Outlook experience/SharePoint, Understanding of Incident/Problem/Change Management and Configuration Management More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Sopra Steria
to a civilian career To be considered for this position, candidates must be eligible for DV (Developed Vetting) clearance. What you'll be doing: Provide technical support for Windows desktop solutions, diagnosing and resolving issues. Work on virtual desktop infrastructures using Citrix XenDesktop. Test and release Windows desktop security patches. Create and maintain automated builds using … rota, working one week in six. What youll bring: Strong understanding of patch management and deployment. Experience with MS Exchange, VMWare, Citrix VDI, Remote Access/VPNs, and Windows Server 2019/22. Familiarity with computer networks and security concepts, including firewalls and antivirus solutions. ITIL V4 knowledge. It would be great if you had: CCA-V/… CCA-P certification. Experience with Windows10/11 upgrades and software packaging. MS MECM and UE-V administration experience. If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! Employment Type: Full time, Permanent Location More ❯
is required: Previous experience in a Service Desk/Tech Support role/1st, 2nd Line Strong Customer Service skills Technical support experience gained in a Microsoft environment Windows10/1, MS Azure, Active Directory Microsoft Office suite/365 and Microsoft Exchange16/Exchange Online Microsoft Teams (messaging & VOIP) Document Management Systems Mobile Device More ❯
Ruskin Mill, Millbottom, Nailsworth, Stroud, England
RUSKIN MILL TRUST LIMITED
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. 90% of QA apprentices More ❯
IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid … update IT procedures for both technicians and end users. Collaborate with other IT colleagues to ensure high-quality user support and service continuity. Key Requirements Strong knowledge of Windows10/11 , MS Office 365 , and troubleshooting. Basic understanding of networking, systems administration, and Active Directory . Familiarity with collaborative tools such as shared networks and More ❯
and remote support Active Directory Anti-Virus Installation of software to desktops and laptops Support for On-Pem and Cloud Technical document upgrades IT escalations. Remote monitoring alerts Windows10 - Office 365 Administration Diagnosis of hardware technical issues About Our Client Our client success is built on hiring exceptional candidates who are passionate about IT and More ❯
filter software and ensuring that the security procedures for the desktop system within the office network are appropriate and are being followed Desirable skills: Awareness or knowledge of Windows system administration, local area networks (wired and wireless) and wide area networks, and administration of such systems Use of audio-visual equipment and its maintenance Awareness or experience using … Active directory and Group Policy and supporting local area networks and wide area network administration Good knowledge of Windows10/11 and Microsoft Office, including, Word, Excel, Powerpoint and Outlook Good organisational skills Confident and enthusiastic user of ICT Good interpersonal skills and the ability to foster and maintain collaborative working relationships and sharing of More ❯
Service Desk technician Gloucester (hybrid) 6 Month Contract Rate: £180 per day (Inside IR35) Essential Skills: NPPV3 police cleared, Driving license, Active Directory/Exchange Management Console/Windows10 and 11/Intune/Microsoft Office 2016 and 365/Outlook experience/Sharepoint, Understanding of Incident/Problem/Change Management and Configuration Management More ❯
Technician Gloucester (travelling to sites in Gloucestershire 5 days per week) 6 Month Contract Rate: £200 per day (Inside IR35) Essential Skills: EUD device support experience, AD, Excgange, Windows10/11, MS Office, Outlook etc. also clean and current UK driving license, eligibility to obtain Security Clearance, (5 years UK residence) This role is central More ❯