Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
IT Service Desk Technician Gloucester (on site) Salary: £32 - 34K + a range of UK Employee Benefits including excellent Pensions scheme Key skills: Active Directory, Exchange, Windows10/11, Intune, MS Office 2016 and 365, Outlook, SharePoint, ITIL Our client is a high-profile organisation with a successful Service Desk team delivering first class frontline … to staff via phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst … to knowledge base articles and standard operating procedures. Skills and Experience: Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration More ❯
Avon & Wiltshire Mental Health Partnership NHS Trust
stronger. Job description Job responsibilities Candidates should have excellent communication skills, a good working knowledge of IT applications and practical experience of some or all of the following: Windows10, Windows 11, Microsoft Office (particularly Outlook), PC Hardware, Active Directory, and IT Ticketing Systems. The successful candidate will be expected to carry out the … e.g. Operations, Implementations, management etc.) regarding any recurring problems or faults being experienced. 9) Provides expert guidance/advice and acts as a mentor to less experienced colleagues. 10) Implements policies for own work area and proposes changes to working practices or procedures for own work area. 11) Undertakes such other duties as may reasonably be required of … workload in order to deliver results Desirable Comprehensive knowledge of current information systems and technologies Practical experience using or supporting at least two of the of the following: Windows10/11, Microsoft Office (particularly Outlook), PC Hardware, Active Directory, IT Ticketing Systems Experience Essential Technical experience relevant to the area of specialism Practical experience working More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Apacheix
BAE SOCET SET, Photoshop, Oracle, SQL Server, Splunk. A good understanding of the networking stack. Knowledge of using Active Directory and Group Policy Objects to implement security controls. Windows system administration experience, covering Windows10, Windows 11 and Server 2019, 2022. Linux administration and user experience. Expertise or interest in designing and … in return Competitive salary and annual bonus scheme Generous pension and life assurance 25 days annual leave plus your birthday off and options to buy and sell holiday 10 days additional leave for military reservists Up to 2 days of paid volunteering a year Individual healthcare cover Genuine flexible working Work from home, our Bristol offices, or client More ❯
IT infrastructure with particular emphasis on end user devices, support within an educational environment. Excellent troubleshooting and diagnostic skills. A working knowledge of/or passion to learn MicrosoftWindows operating systems, VMWare, desktop applications and associated hardware such as laptops, desktops, printers and peripherals. Experience of working within a structured IT support/helpdesk environment. An ability … support staff and students. The capability of managing multiple work streams simultaneously so strong time management skills are a must. Experience or knowledge of the following key technologies: Windows10, Windows Server 2012R2, 2016 & 2019 Client (desktop, laptops, tablets and server hardware) VMware vSphere\vCenter Microsoft Office 365 and desktop office suite Active Directory More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
to staff via phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst … to knowledge base articles and standard operating procedures. Skills and Experience: Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration More ❯
willing to go through DV clearance. What youll do The ideal Candidate will have a minimum of 2 years experience working in Managed Services, providing specialised support across Windows Server platforms. They should possess excellent troubleshooting skills and demonstrate the ability to make key technical decisions on their own accord. Excellent communication skills, both face to face and … A willingness to learn new technologies and adopt/develop new processes is key. The key responsibilities of the role include: Designing, developing and deploying of technologies on Windows Platforms Offering solutions and workarounds to incidents/problems Working to SLAs and deadlines Review of services and application delivery Prioritising and managing several tasks at a single time … have experience in the following: Active Directory experience: Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos DHCP Internet Information Services MicrosoftWindows Server (2016, 2019 & 2022) including server core Windows10 PKI, N-cypher and Certificate Management Microsoft Endpoint Configuration Manager (MECM) for WindowsMore ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Manchester Digital
staff. Training & Continued professional development both on the job & with dedicated training time & paid qualifications. Proactively reviewing the Incident and Task queues and taking ownership ofsupportrequests. Supporting modem Windows desktop, hardware lifecycle, M365, and wider aspects of End user computing in the Met Office Administering and updating policies, procedures, andsupportdocumentation Show an awareness of developing process efficiency and … of your experience in at least four of the following technical domains: -ITSM Tool usage for Incident Management, and workign in an ITIL framework. -Microsoft Operating Systems support (Windows10,11 or Windows Server 2016, 2019, 2022) -Hardware installation andsupport(Laptop builds & upgrades, Mobile Devices, Printers) -ActiveDirectory tools (ADUC, Group Policy, AD Object Management … in the supporting statement questionnaire. We recommend candidates use the CARL method (Context, Action, Result and Learning) for presenting evidence of experience and skills. Closing date 07/10/2024 at 23:59 with first stage interviews commencing from 21/10/2024. You will hear from us once the closing date has passed. More ❯
technical decisions on your own accord. You will have excellent communication skills, both face to face and on the telephone. The Responsibilities * Design, develop and deploy technologies on Windows Platforms * Offer solutions and workarounds to incidents/problems * Work to SLA's and deadlines * Review services and application delivery * Prioritise and manage several tasks at a single time … Continual Improvement opportunities The Requirements * Active Directory experience: Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos * DHCP * Internet Information Services * MicrosoftWindows Server (2016, 2019 & 2022) - including server core * Windows10 Desirable * PKI, N-cypher and Certificate Management * Microsoft Endpoint Configuration Manager (MECM) for Windows patching and Application Deployments * Windows Server Update Services * Trellix ePO, ENS, Firewall, Application Control, DLP * Scripting (PowerShell, VB, etc.) * Print Services * RSA * Exposure to Virtualisation technologies * Understanding of Networking - WAN/LAN + Firewalls + Routing If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please More ❯
technical decisions on your own accord. You will have excellent communication skills, both face to face and on the telephone. The Responsibilities Design, develop and deploy technologies on Windows Platforms Offer solutions and workarounds to incidents/problems Work to SLA's and deadlines Review services and application delivery Prioritise and manage several tasks at a single time … Continual Improvement opportunities The Requirements Active Directory experience: Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos DHCP Internet Information Services MicrosoftWindows Server (2016, 2019 & 2022) - including server core Windows10 Desirable PKI, N-cypher and Certificate Management Microsoft Endpoint Configuration Manager (MECM) for Windows patching and Application Deployments Windows Server Update Services Trellix ePO, ENS, Firewall, Application Control, DLP Scripting (PowerShell, VB, etc.) Print Services RSA Exposure to Virtualisation technologies Understanding of Networking - WAN/LAN + Firewalls + Routing If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please More ❯
technical decisions on your own accord. You will have excellent communication skills, both face to face and on the telephone. The Responsibilities * Design, develop and deploy technologies on Windows Platforms * Offer solutions and workarounds to incidents/problems * Work to SLA's and deadlines * Review services and application delivery * Prioritise and manage several tasks at a single time … Continual Improvement opportunities The Requirements * Active Directory experience: Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos * DHCP * Internet Information Services * MicrosoftWindows Server (2016, 2019 & 2022) - including server core * Windows10 Desirable * PKI, N-cypher and Certificate Management * Microsoft Endpoint Configuration Manager (MECM) for Windows patching and Application Deployments * Windows Server Update Services * Trellix ePO, ENS, Firewall, Application Control, DLP * Scripting (PowerShell, VB, etc.) * Print Services * RSA * Exposure to Virtualisation technologies * Understanding of Networking - WAN/LAN + Firewalls + Routing If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please More ❯
technical decisions on your own accord. You will have excellent communication skills, both face to face and on the telephone. The Responsibilities Design, develop and deploy technologies on Windows Platforms Offer solutions and workarounds to incidents/problems Work to SLA's and deadlines Review services and application delivery Prioritise and manage several tasks at a single time … Continual Improvement opportunities The Requirements Active Directory experience: Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos DHCP Internet Information Services MicrosoftWindows Server (2016, 2019 & 2022) - including server core Windows10 Desirable PKI, N-cypher and Certificate Management Microsoft Endpoint Configuration Manager (MECM) for Windows patching and Application Deployments Windows Server Update Services Trellix ePO, ENS, Firewall, Application Control, DLP Scripting (PowerShell, VB, etc.) Print Services RSA Exposure to Virtualisation technologies Understanding of Networking - WAN/LAN + Firewalls + Routing If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please More ❯
Windows 11 Deployment Engineer – REMOTE – NPPV3 ESSENTIAL We're looking for a skilled Windows 11 Deployment Engineer with strong Intune and Autopilot to join an IT transformation team as part of the rollout of Windows 11. Key Responsibilities and Skills Current NPPV3 Essential Develop and maintain deployment images using tools like Microsoft Endpoint Configuration … and infrastructure teams to ensure a seamless upgrade Perform application compatibility assessments and assist with remediation Monitor and troubleshoot deployment issues, providing support where necessary Strong experience deploying Windows10/11 Deep knowledge of Microsoft deployment tools: Intune, MECM (SCCM), MDT, Autopilot Familiar with Active Directory, Group Policy, and Azure AD More ❯
with 1st line technicians Key Responsibilities Provide 2nd line technical support via phone, email, and remote tools. Troubleshoot and resolve escalated issues efficiently and professionally. Support Microsoft 365, Windows Server, Active Directory, and networking technologies. Assist with IT projects including system upgrades, migrations, and installations. Collaborate with 1st line helpdesk and field engineers to ensure seamless service delivery. … internal knowledge sharing. What You’ll Need Experience in a 2nd line support role, ideally within an MSP, school, SME or similar environment. Strong knowledge of Microsoft technologies (Windows10/11, Server 2016+, M365, and ideally Azure AD). Good understanding of networking (DNS, DHCP, firewalls, VPNs). Excellent communication and customer service skills. A More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Apacheix
UI/UX designs (e.g. through Balsamic) Experience of software release audits (as auditor or developer) Knowledge of Active Directory and Group Policy Objects to define security requirements Windows system administration experience, covering Windows10 and Server 2012, 2016, 2019 Linux administration and user experience Expertise or interest in designing and deploying cloud-based … in return Competitive salary and annual bonus scheme Generous pension and life assurance 25 days annual leave plus your birthday off and options to buy and sell holiday 10 days additional leave for military reservists Up to 2 days of paid volunteering a year Individual healthcare cover Genuine flexible working Work from home, our Bristol offices, or client More ❯
supporting end users, familiarity with Microsoft Intune , and a solid understanding of modern device deployment processes. In this role, the engineer will be responsible for deploying pre-configured Windows laptops to users, managing device assignments in Intune, and ensuring successful user enrollment and setup. This is a hands-on, user-facing role , ideal for someone comfortable with both … technical tasks and direct user interaction. Key Responsibilities: Support the deployment of pre-built Windows laptops using Microsoft Intune. Assign devices to users or reset/supply user passwords in Intune as required. Log in on behalf of users to ensure the device enrolls correctly in Intune and that required applications/settings are applied. Follow provided deployment … during setup. Skills & Experience Required: Prior experience in a similar IT support or device deployment role. Strong working knowledge of Microsoft Intune/Endpoint Manager . Familiarity with Windows10/11, Azure AD join, and user profile configuration. Ability to follow structured deployment processes and documentation. Good troubleshooting and communication skills. Comfortable working in a More ❯
outstanding customer service in a busy IT support environment. What We’re Looking For 2–3 years’ experience in a busy IT Service Desk environment. Strong knowledge of Windows10/11, Microsoft 365, Active Directory (on-prem & Azure), and Exchange Hybrid. Experience with Intune for device management (highly desirable). Familiarity with ITIL practices, change More ❯
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. 90% of QA apprentices More ❯
Windows 11 Deployment Engineer REMOTE NPPV3 ESSENTIAL We're looking for a skilled Windows 11 Deployment Engineer with strong Intune and Autopilot to join an IT transformation team as part of the rollout of Windows 11. Key Responsibilities and Skills Current NPPV3 Essential Develop and maintain deployment images using tools like Microsoft Endpoint Configuration … and infrastructure teams to ensure a seamless upgrade Perform application compatibility assessments and assist with remediation Monitor and troubleshoot deployment issues, providing support where necessary Strong experience deploying Windows10/11 Deep knowledge of Microsoft deployment tools: Intune, MECM (SCCM), MDT, Autopilot Familiar with Active Directory, Group Policy, and Azure AD More ❯
project teams Deliver outstanding customer service and communicate effectively What You'll Need: 2+ years in a technical support role (MSP experience a strong advantage) Solid knowledge of Windows10/11, Office 365, Active Directory, and basic networking Experience supporting cloud platforms (e.g., Microsoft 365, Azure, etc.) Strong troubleshooting skills and a calm, methodical approach More ❯
thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software … setup, drivers, and repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain support documentation Required Skills: Strong knowledge of PC hardware, Windows10/11, Mac OS, Android Experience with software installs, device refresh, and application support Understanding of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics More ❯
Providing 1st and 2nd line support to internal users via telephone, self-service portal, emails, and in-person walk-ups. Support users with Microsoft Office 2016/365, Windows10/11, Outlook, SharePoint, and other Microsoft tools. Experience with Intune or SCCM Experence with Active Directory Loging and managing tickets in the businesses ITSM Working More ❯
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Smiths News
/S) Knowledge and experience using modern device management (Intune) and cloud services (Azure) Certifications: Relevant certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate, Azure Fundamentals, Windows10/11 certifications, ITIL Foundation, or equivalent. Effective written and oral communication skills Preferred Skills: Experience in PowerShell scripting for automation. Familiarity with security best practices More ❯
3RD FLOOR HANOVER HOUSE, 32 CHARLOTTE STREET, MANCHESTER, England
EVERYTHING TECH LIMITED
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. On successful completion of More ❯
project teams Deliver outstanding customer service and communicate effectively What You'll Need: 2+ years in a technical support role (MSP experience a strong advantage) Solid knowledge of Windows10/11, Office 365, Active Directory, and basic networking Experience supporting cloud platforms (e.g., Microsoft 365, Azure, etc.) Strong troubleshooting skills and a calm, methodical approach More ❯
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
CBSbutler Ltd
Defined Datacentre (SDDC) Secure cryptographic provisioning, PKI, ADFS, proxy services Defence Lines of Development and MOD Capability Integration Technical expertise across: VMware Horizon, ESXi, vCentre, vSAN Microsoft Server (), Windows10, Exchange, SQL, Skype, Group Policy Linux-based VDI solutions Experience with MOD service management tooling and ITIL Strong communication and analytical skills, with the ability to More ❯