3 of 3 Windows 10 Jobs in Hertfordshire

times. Role responsibilities Handling incoming support tickets, telephone, and email queries. Providing remote technical support to clients. Troubleshooting user issues across Windows operating systems, Office 365, and networking environments. Escalating complex issues to the 2nd Line team when required. Assisting with system maintenance, monitoring, and documentation. Candidates will … have: Previous experience in a 1st Line or Service Desk role, within a commercial setting Proficient with Windows 10/11 and Microsoft Office 365. Working knowledge of Intune, Jamf, SharePoint, Teams setup and Azure admin. Familiar with hosted telephony systems and Windows Server ...

Escalating complex issues with clear and detailed documentation Delivering a high standard of customer service to internal users and external partners Technical skills Microsoft Windows 10/11 Microsoft Office 365 Active Directory Group Policy This role would suit someone looking to build long-term experience ...

knowledge across the ICT team Skills Needed Experience with site setups, hardware repairs, and hands-on troubleshooting Technical skills in Microsoft 365 and Windows 10/11 Experience supporting WAN environments and configuring mobile devices Hands-on knowledge of Active Directory and hardware provisioning (Autopilot) Proactive ...