Support Analyst
- Hiring Organisation
- Pearson Whiffin IT & Digital
- Location
- Londonderry, County Londonderry, Northern Ireland, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £180 per day
efficiently. Key Responsibilities: Provide day-to-day technical support for laptops, desktops, and peripherals (printers, monitors, mobile devices). Install, configure, and maintain Windows operating systems (Windows 10/11) and standard business applications. Troubleshoot network connectivity issues, including … upgrades, imaging, and deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls ...