is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's … learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like … Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to More ❯
certification/training for support and troubleshooting EUC devices and services Customer Services Skills training/qualification ITIL Foundation Level certification Experience Essential 3+ years supporting Microsoft technologies: Windows 10+11, 365, Active Directory PC, Laptop and endpoint hardware support experience Networking knowledge of principles and how related to endpoint troubleshooting Desirable 2+ years' experience working for a large More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows10, Office 365 Admin Centre, Active Directory, Windows Server, Enterprise Networks Familiarity with the following software and technologies - MS Office Suite, Anti-Virus, Print, Mobile More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Little Fish (UK) Ltd
role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows10, Office 365 Admin Centre, Active Directory, Windows Server, Enterprise Networks Familiarity with the following software and technologies - MS Office Suite, Anti-Virus, Print, Mobile More ❯