will cover the full stack of Microsoft technologies, whilst also encompassing areas including networking, security, storage and disaster recovery. This will include areas such as Office365, Active Directory, Windows Server administration, as well as covering areas such as TCP/IP, LAN/WAN/SD-WAN support for customers, amongst other areas. You will troubleshoot as an … a Managed Service environment. You will therefore have, in addition to excellent communication skills, at least 2-3 years experience at a 2nd/3rd Line level in: Windows10/11 Windows Server Active Directory - Group Policy Office 365/EntraID Virtualisation - VMWare/Hyper V Networking - router, switch, firewall, VLAN, WAN, Wi More ❯
What You'll Be Doing: Be the go-to tech hero for all end-user support across PCs, mobile devices, tablets, and more. Dive into Microsoft 365, Azure, Windows10/11, Windows Server 2019, and VMware. Troubleshoot and resolve issues across hardware, software, and networks (LAN/WAN, Wi-Fi, DHCP, DNS). … and training. Manage the Service Desk, document solutions, and help shape our knowledge base. ?? What You'll Bring: Solid experience in 2nd Line IT Support with Microsoft 365, Windows Servers, and Office apps. A working knowledge of networking fundamentals (Wi-Fi, DHCP, DNS). Strong communication skills and a customer-first mindset. A team player with a can More ❯
Provide on-site support to customers when required (mileage and expenses paid) Key Requirements Previous experience in an MSP or similar fast-paced support environment Strong knowledge of Windows10/11, Office 365, Azure AD and Intune Proficient in Active Directory administration and troubleshooting Good understanding of virtualisation technologies (VMware, Hyper-V) Familiarity with PBX More ❯
2nd Line Engineer - MSP, Windows, Cloud Birmingham - 30,000 - 34,000 + Benefits Applause IT are working with a growing MSP in who are on the lookout for a 2nd Line Engineer with solid experience within a Microsoft tech stack and having prior experience in a managed service environment. The chosen 2nd Line Engineer will assume the role … resolution. The successful 2nd Line Engineer should have experience and exposure with the following: MSP Background, with the ability to multi-task and prioritise accordingly. Strong knowledge of Windows10/11, Windows Server (Apply online only), Office 365, SCCM (or similar) Active Directory Great communication skills, with great problem-solving abilities Update the … You must be in possession of a clean UK driving license. If you would like to apply for this role, please click "APPLY NOW" 2nd Line Engineer - MSP, Windows, Cloud Birmingham - 30,000 - 34,000 + Benefits More ❯
Birmingham, West Midlands, Coleshill, Warwickshire, United Kingdom
Applause IT Recruitment Ltd
2nd Line Engineer - MSP, Windows, Cloud Birmingham - £30,000 - £34,000 + Benefits Applause IT are working with a growing MSP in who are on the lookout for a 2nd Line Engineer with solid experience within a Microsoft tech stack and having prior experience in a managed service environment. The chosen 2nd Line Engineer will assume the role … resolution. The successful 2nd Line Engineer should have experience and exposure with the following: MSP Background, with the ability to multi-task and prioritise accordingly. Strong knowledge of Windows10/11, Windows Server (Apply online only), Office 365, SCCM (or similar) Active Directory Great communication skills, with great problem-solving abilities Update the … You must be in possession of a clean UK driving license. If you would like to apply for this role, please click "APPLY NOW" 2nd Line Engineer - MSP, Windows, Cloud Birmingham - £30,000 - £34,000 + Benefits More ❯