17 of 17 Windows 10 Jobs in the West Midlands

for trickier issues, and help shape the processes that keep IT services running at their best. Responsibilities Providing Level 2 support across hardware, software, and account issues Troubleshooting Windows 10/11 devices, laptops, desktops, mobile devices, printers, and POS systems Managing tickets via ManageEngine/ServiceDesk Plus and keeping on top of SLAs Handling user … desk Delivering exceptional support to all users, including executive stakeholders Experience Experience working on an IT Service Desk or in a technical support role Strong troubleshooting skills across Windows 10/11 environments Good knowledge of O365, Active Directory, Exchange and Intune Solid ticket management experience in an SLA-driven environment Customer-first mindset and excellent More ❯

career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration More ❯

Your Skills and Experience Proven service desk background within an MSP Strong communication skills and a client-first mindset Ability to work methodically with high attention to detail Windows 10/11, Windows Server (2016–2025), AD/DNS/DHCP Microsoft 365 administration (Exchange Online, SharePoint, Teams, MFA) Networking fundamentals, VLANs, VPNs, firewalls More ❯

will cover the full stack of Microsoft technologies, whilst also encompassing areas including networking, security, storage and disaster recovery. This will include areas such as Office365, Active Directory, Windows Server administration, as well as covering areas such as TCP/IP, LAN/WAN/SD-WAN support for customers, amongst other areas. You will troubleshoot as an … a Managed Service environment. You will therefore have, in addition to excellent communication skills, at least 2-3 years experience at a 2nd/3rd Line level in: Windows 10/11 Windows Server Active Directory Office 365/EntraID Virtualisation - VMWare/Hyper V Networking - router, switch, firewall, VLAN, WAN, Wi-Fi, DNS More ❯

will cover the full stack of Microsoft technologies, whilst also encompassing areas including networking, security, storage and disaster recovery. This will include areas such as Office365, Active Directory, Windows Server administration, as well as covering areas such as TCP/IP, LAN/WAN/SD-WAN support for customers, amongst other areas. You will troubleshoot as an … a Managed Service environment. You will therefore have, in addition to excellent communication skills, at least 2-3 years experience at a 2nd/3rd Line level in: Windows 10/11 Windows Server Active Directory Office 365/EntraID Virtualisation - VMWare/Hyper V Networking - router, switch, firewall, VLAN, WAN, Wi-Fi, DNS More ❯

projects, such as Exchange, file servers, and hybrid AD to cloud solutions, ensuring smooth transitions. What You Will Bring: - Strong experience in supporting Microsoft 365, Azure AD, and Windows 10-11 environments. - Hands-on knowledge of on-premises Active Directory and Exchange Server (2016/2019 preferred). - Proficiency with Intune for device management, compliance policies More ❯

projects, such as Exchange, file servers, and hybrid AD to cloud solutions, ensuring smooth transitions. What You Will Bring: - Strong experience in supporting Microsoft 365, Azure AD, and Windows 10-11 environments. - Hands-on knowledge of on-premises Active Directory and Exchange Server (2016/2019 preferred). - Proficiency with Intune for device management, compliance policies More ❯

a key NHS environment in Birmingham. What you'll be doing Providing 2nd line technical support across desktop, infrastructure and application environments Supporting and maintaining Microsoft-based systems (Windows 10/11, Office 365, Active Directory, Azure, Intune, etc.) Managing incidents, troubleshooting hardware/software issues and escalating where necessary Delivering outstanding customer service to end … smooth day-to-day operations What we're looking for: Previous NHS or healthcare sector IT support experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent communication and problem-solving skills A proactive, energetic attitude - someone who loves getting More ❯

maintaining strong stakeholder relationships • Install, configure, and support end-user devices including laptops, desktops, printers, and mobile devices • Support and maintain applications such as Microsoft 365, Intune, and Windows 11 • Provide local AV and meeting room support, assisting during events where required • Collaborate with 3rd line and global IT teams to deliver upgrades, patching, and IT projects • Maintain … Key Requirements • 5+ years’ experience in a 2nd/3rd line or senior desktop support role, ideally within professional services or large enterprise environments • Strong technical expertise across Windows 10/11, Microsoft 365, Intune, and Entra ID/Azure AD • Proven experience delivering excellent customer service in business-facing IT support roles • Confident communication skills More ❯

in the UK. Highly skilled knowledge, experience and training in the use of Microsoft Office products, ideally including the Admin environment, MS Teams, Outlook and SharePoint. Knowledge of Microsoft Windows 10/11 Operating Systems - Deployment, configuration, and support. Experience in cloud bases solutions like Azure, Azure Active Directory, Microsoft Entra, Intune, M365 & AWS. Knowledge of More ❯

networks - no two days are the same. What you'll be doing Escalation point for 1st Line issues, ensuring problems are resolved quickly and effectively. Supporting Microsoft 365, Windows Server, Active Directory, and end-user devices. Troubleshooting networking technologies (LAN/WAN, firewalls, switches, routers, VPNs). Maintaining and optimising critical systems that keep manufacturing operations running smoothly. … assets, and incidents. What we're looking for Proven experience in 2nd Line IT Support (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10/11, Server, O365, AD). Networking know-how - TCP/IP, DNS, DHCP, VPNs, firewalls. Strong troubleshooting skills with a proactive approach. Excellent communication skills More ❯

3rd line engineers to help resolve complex issues Handle hardware support requests, including arranging repairs or replacements Technical Skills (the more you can demonstrate, the better) Experience with Microsoft Windows 10/11 support Knowledge of Microsoft Active Directory and Office 365 Experience with application and desktop deployment Printer management and maintenance Setting up and supporting More ❯

technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA apprentices … Hereford corporate office. Days and hours of work are Monday through Friday. Evening and weekend work may be required as job duties demand. This position requires up to 10% travel. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Wednesday, 3rd December 2025 Start Date Wednesday, 10th December 2025 Desired Skills IT skills Attention to detail More ❯

will come from a similar IT technical support vertical, ideally with some commercial troubleshooting of 1 st or 2 nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively with the internals teams including More ❯

of laptops and PC’s where needed. Working with the Microsoft suite of products including MS Teams. IT Desktop Support – experience A customer first approach. Good knowledge of Windows 10/11. Knowledge of Apple products, such as IPads. Some server experience – 2016 & 2019. Problem solving skills with good attention to detail. Some knowledge of Microsoft More ❯

Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience within a Managed Service Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking Experience with cloud services (Microsoft 365/Azure) Benefits Competitive salary up to £35,000 (depending on More ❯

Building laptops and desktops Deploying laptops and desktops Installing software What we are looking for: Deployment/Build/Rollout Engineer experience 2nd Line Support Experience Experience with Windows 11 A UK Driving Licence Proven experience in a service desk or IT support role with hands-on Working knowledge of Windows 10/ More ❯