Deskside Support Engineer
swindon, wiltshire, south west england, united kingdom
Thermo Fisher Scientific
role, providing 2nd line technical support (including remote management tools). IT Support or Deskside IT Support ITIL qualification at Foundation Certificate (or equivalent). Demonstrable experience with Windows 10 & Windows 11 Strong customer engagement skills and integrity. Ability to clearly define, prioritise and complete tasks. Ability to prioritise own time, set realistic timescales … or related field. Knowledge of virtualization technologies. Support experience with Microsoft Office 365. Understanding of current network hardware, protocols and standards. Understanding of Information Security principles. Familiarity with Windows 11, management and deployment technologies such as Intune and Autopilot. Appropriate Microsoft certification. Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. More ❯
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