Service Desk Analyst – Windows 11 Overview: We are currently supporting a leading financial services organisation that is seeking a Service Desk Analyst to assist with a large-scale Windows10 to Windows 11 migration. This position is fully office-based in London and will involve guiding users through the upgrade process, resolving … troubleshooting skills across Microsoft environments and be confident supporting end users in a fast-paced, professional setting. Role & Responsibilities: Provide hands-on support to end users upgrading from Windows10 to Windows 11. Assist with software access and configuration via the company’s software portal. Troubleshoot upgrade-related and end-user device issues, escalating … documentation of incidents and resolutions. Communicate clearly with users of varying technical abilities. Monitor progress and provide daily updates to project leads. Essential Skills & Requirements: Solid experience supporting Windows10/11 desktop environments. Hands-on exposure to OS deployment, upgrades, and/or device refresh projects. Good understanding of Microsoft 365, Active Directory, and general More ❯
alongside enterprise BAU support, this is the perfect contract opportunity. You'll join a dynamic third-line team working across Citrix VDI, Ivanti User Workspace Manager/AppSense, Windows, and user workspace technologies. You'll help design, deliver, and support modern workspace solutions while driving service optimisation and sharing knowledge in a collaborative, open culture. Key Responsibilities Deliver … Operate under ITIL standards (Incident, Problem, Change) Key Skills & Requirements Specialist knowledge of Citrix (multiple versions, NetScaler, Virtual Apps & Desktops) Highly Desirable: Ivanti User Workspace Manager (AppSense) Experience Windows10/11 and application packaging/streaming expertise Experience supporting large-scale server infrastructure and VDI platforms Technical ownership of project delivery and service improvement Excellent … Senior VDI Engineer, Senior Citrix Engineer, End User Computing Engineer, EUC Specialist, Virtual Desktop Solution Architect, Citrix NetScaler Specialist, Desktop Virtualisation Consultant, Workspace Technology Engineer, Application Packaging Specialist, Windows10/11 Deployment Lead, Ivanti UWM Consultant. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to More ❯
senior stakeholders, providing white-glove support across hardware, software, and business-critical applications such as Bloomberg, FactSet, and Salesforce. Key Responsibilities: Provide deskside and remote technical support across Windows, Office 365, and network systems Troubleshoot and resolve complex hardware and software issues efficiently Deliver high-quality, customer-focused support to end users, including senior stakeholders Support and maintain … walks to build relationships and identify potential issues early Key Requirements: Proven experience in a deskside or technical support role within professional or financial services Strong knowledge of Windows10/11, Office 365, Active Directory, and Exchange Experience with support tools such as ServiceNow, SCCM, or similar platforms Excellent communication skills with the ability to More ❯
to cover 8am-6pm. What you'll need to succeed Extensive experience working in a busy environment, delivering white glove service and dealing with VIP customers Experience with Windows10/11, Office 365, macOS/iOS, Active Directory, SCCM, Exchange Online Previous experience within a legal/law firm is preferred, alternatively professional services experience More ❯
tasks and stock/asset management Build strong relationships with clients and build teams Skills & Experience: IT and networking knowledge AV/digital signage experience Excellent knowledge of Windows OS (Windows 7, 10 & 11 Embedded) Experienced in problem solving, especially with ISPs (ADSL, VDSL 3G & 4G) Remote support experience (e.g., TeamViewer) Strong problem-solving More ❯
