IT Desktop Support Engineer
- Hiring Organisation
- Sky Systems Inc
- Location
- Texas, United States
- Employment Type
- Permanent
- Salary
- USD Annual
/Peripherals troubleshooting. Asset/Inventory Management • Ensure tickets are updated on time and adhere to required SLA. • Handling different PC operating systems (Windows 7, 10) • Handling end users' incidents and IMAC requests using Service NOW ticketing tool • Performing Hardware/Software installation (understanding of deployment … cloud PC. • Laptop AV/endpoint security Management for Mcafee, Cortex XDR. • User Data Management (OneDrive, Office 365) • Refresh of old asset from windows 7 to windows 10. • MTR Video conference support for meeting room and events. • Vendor coordination for hardware/spare replacement ...