Deskside Engineer
South East London, England, United Kingdom
HCLTech
Desktop Support and System Administration. · Advanced Hardware and software troubleshooting skills. · Capable to provide best effort support for non-standard devices. · Knowledge of and experience troubleshooting/supporting Windows platform 10 (32bit & 64bit), O365, OneDrive, Exchange 2016, and SharePoint Online. · Knowledge of and experience troubleshooting/supporting mobile devices, IOS, Air Watch, Mobile Device Management (MDM) Console, and … problems versus room technology problems. · Identify the root cause of reported incidents and perform work around as appropriate · Experience of supporting as many of the following as possible: Windows 7 and 10, MS Office 2010/2013/2016/365, Skype for Business, Microsoft Teams, VOIP, PC/Laptop builds, OS configuration, AD administration, hardware More ❯
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