minimum of 24 months of IT service desk experience. - Strong customer service skills. - Familiar working with SLAs & KPIs. Skills - Strong ability to communicate. - Windows8/10/11 support. - Microsoft 365 Exchange support and the Microsoft Office application suite (Word, Excel, Outlook, Teams etc). … Endpoint Manager and Conditional Access policies. - Active Directory (Windows Server & Azure). - Windows Server support. - Mac support. - Advanced networking knowledge of firewall, router and switch devices. - Hyper-V and VMware. - Independent knowledge of our software tools. - Ability to offer mentorship to team members. Why work for more »
months working in a sales based role. Skills - A positive and willing personality with ambition to grow with the business. - An understanding of Windows8/10. - An understanding of Microsoft 365 services such as Exchange, Office applications, SharePoint, Azure, etc. - An understanding of third party more »
support or working in a help desk environment Familiarity with IT support tools such as Quick Assist, Team Viewer, RDP etc PC Support – Windows 7/8/10/11 Basic understanding of network protocols and firewall configurations Excellent problem-solving skills with the ability … and Excel Willing to work effectively in the team Driving licence - a car would be desirable but not essential initially Strong knowledge of Windows Operating Systems Grade C or above in ICT, Maths and English or equivalent The role will include but not be limited to Answer the more »
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 1st line IT Support to Windows Desktop and associated applications. You will be 1st point of contact via phone or email as well providing 1 st Time Fixes on known issues. You will … at least 1 year experience Providing general end user desktop support on Desktops, Laptops, IP Phones, Headsets, Monitors, Tills etc Good Understanding of Windows 7, 8, 11 Basic Understanding of Networking Fundamentals. Ability to do basic troubleshooting Desired Technologies Windows Server 2012+ Bespoke Application more »