Microsoft Windows Server 2003 Jobs in the Midlands

Service Desk Analyst (German / Swiss speaking) IT Service Desk Analyst / Bilingual / English / German / Swiss / Birmingham / London. My client, a well known and market leading IT Service Provider are looking for an experienced IT Service Desk Analyst to join their growing team. The successful candidate must bilingual and able to speak fluently in English and either German or Swiss. This role can... more ▸

Key Responsibilities: *Dealing with incoming issues in a professional, courteous manner over the phone and via email *Taking ownership of customer issues and managing them in a logical and methodical manner *Correctly logging incidents and faults, categorising and prioritizing them in line with team procedures *Conducting full and through diagnostics... more ▸