1st line contact centre support +Permanent opportunity +Security cleared role - must be eligilble for DV clearance +On site in London Skills: +1st line support experience +Windows Server +Willingness to go through DV clearance - Sole British national - due to nature of the project The schedule consists of three 11-hour day shifts, followed by three 11-hour night shifts … Agent required for high level government account. Flexibility to carry out shift work if requested. Based in London, you will be provided with legacy infrastructure training. Desirable skills: WindowsServer2008/2012 Exchange 2010/2013 VMWare and Knowledge of Server infrastructure VMware Technologies Core Windows2008 …/2012 Server Technology including in depth knowledge of at least 3: Understanding of GPO and Active Directory Active Directory User Account Management Analysis of Windows Log Files WIN7 Workstations Your experience Demonstrable problem solving and analytical skills Effective inter-personal skills Customer service orientation Ability to work alone whilst under pressure Enthusiastic team player Flexible More ❯
level requirements.* Feedback from colleagues, manager and customers* Contribution to service improvements.* Up to date personal learning plan. Your experience The following skills would also be desirable: Core WindowsServer Technology including in depth knowledge of at least 3 of the following: - Windows updates via WSUS- Understanding of GPO and Active Directory - DNS - Active … Directory - User Account Management - DFS - Analysis of Windows Log Files - Veritas NetBackup, backup scheduling and media management- WIN Server 2012/2019- WIN11 VDI's- Horizon Brokers- Veeam- HCI Solution- IDAM- Oracle\SQL- WIN7 Workstations. - Exchange 2013 on Windows2008Server- VMWare and Knowledge of Server infrastructure, VMware More ❯
level requirements. Feedback from colleagues, manager and customers Contribution to service improvements. Up to date personal learning plan. Your experience The following skills would also be desirable: Core WindowsServer Technology including in depth knowledge of at least 3 of the following: Windows updates via WSUS Understanding of GPO and Active Directory DNS Active … Directory User Account Management DFS Analysis of Windows Log Files Veritas NetBackup, backup scheduling and media management WIN Server 2012/2019 WIN11 VDI's Horizon Brokers Veeam HCI Solution IDAM Oracle\SQL WIN7 Workstations. Exchange 2013 on Windows2008Server VMWare and Knowledge of Server infrastructure, VMware More ❯
ownership of customer escalations. The successful applicant will have a minimum of 2 years' experience in providing 1st line IT Support, experience in 2nd line is desirable MicrosoftWindowsServer and Desktop platforms in particular Server2008/2012/2016/2019/2022 and Windows 10/ More ❯
Employment Type: Permanent
Salary: £30000 - £34000/annum Car, Mobile, Private Medical
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone & software support for field service engineers MicrosoftWindowsServer2008 & 2012 Desirable Working knowledge of SQL, Jira, Python or Oracle Knowledge of Networking Diploma or Degree in an I.T related field Understanding More ❯